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How can I resolve issues with my denied Thai Pass application regarding hotel reservation details?
Jan 21, 2022
4 years ago
Gary *********
ORIGINAL POSTERHi Folks, my Thai Pass has been denied. They are asking for my name on the hotel reservation. That is clearly on the reservation. How can I contact them to query the problem? Many thanks.
TLDR : Answer Summary
The user had their Thai Pass application denied due to concerns over their name on the hotel reservation. They sought advice on how to resolve the issue. Community members suggested contacting the hotel for a document with confirmation details, resubmitting the application, and provided contact information for further inquiry. They also shared personal experiences and offered an email address that helped in resolving similar issues.
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Geoff ******
are you going to phuket? i was having issues and wrote to this e mail and it was sorted in a couple of hours.
Gary *********
ORIGINAL POSTER@Geoff *****
thank you....yes going to Phuket 😊Geoff ******
@Gary ********
👍try email to them or callReply to
Geoff ******
Reply
Dimitri ********
Huh? I have never seen a hotel reservation without name on it.
Gary *********
ORIGINAL POSTER@Dimitri *******
yes strange...my wife received hers as approved with the same document...go figure.😊Karim ***************
@Gary ********
submit again, they mess up sometimes. Otherwise you can call this number:+6622035000. Be aware it’s a 25/30 minute hold. Press 9 for English and then option 2.
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. Be aware it’s a *****
minute hold. Press 9 for English and then option 2.Reply to
Karim ***************
Reply
Kevin ********
Redo it, same time ask the hotel for a new one with your name stated multiple times
Din ****
where u got the confiramtion from 3rd site or the hotel itself?
Gary *********
ORIGINAL POSTER@Din ***
hotel itselfReply to
Gary *********
Reply
Sharmila **********
I asked the hotel to send a document showing my name, reservation details etc. I then resubmitted. It was approved within a couple of hours.
Din ****
@Sharmila *********
and from where did you upload the first timeSharmila **********
@Din ***
When it gets rejected, it gives you the option to change details. So I uploaded the new document then. The hotels have a ready prepared documents to assist.
Din ****
@Sharmila *********
i mean where did u upload the first document from which site the confirmationGary *********
ORIGINAL POSTER@Din ***
confirmation that was emailed by hotelReply to
Gary *********
Reply
Stuart *********
You may or may not have any joy with these numbers.
Reply to
Stuart *********
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