What should I do if my Thai Pass application keeps getting rejected and I'm due to fly soon?

Jan 3, 2022
3 years ago
Carrie **********
ORIGINAL POSTER
Well, it’s crunch-time and I am pulling my hair out. Assuming my trip is not cancelled by the Tuesday announcement, the incompetence of my hotel and Thai pass application process, I’m due to fly out on the 12th… 9 days from now. Hotel has dicked around so long and does not seem to understand how urgently I need my reservation document to apply for Thai Pass. I have every single thing they need. Every document. My application has been rejected 3 times. Last time it took over 10 days to get the rejection letter. I’m just frantic. If I don’t get my Thai pass in time, what do I do?? Print out every single document and bring them with and hope for the best? Or just cancel my trip?
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TLDR : Answer Summary
The user is facing significant stress due to repeated rejections of their Thai Pass application as they prepare for an upcoming trip to Thailand. They emphasize the urgency as their flight date approaches, and express frustration with both their hotel and the convoluted application process. Commenters offer various suggestions, including using booking confirmations from platforms like Agoda for the application, and share their own positive experiences with timely approvals when proper documentation is provided. Many contributors express their concern about recent rule changes and the challenges associated with traveling to Thailand amid the ongoing pandemic.
Alex ********
I'm supposed to be flying on the 11th and just waiting for my Thai pass now. Applied for alternative quarantine Hotel route. Rejected three times previously but quickly, within an hour. Hopeful that this time I've satisfied the requirements for the documents. As we get closer to the 11th I figure that my options are to chase up the application, or to ask the airline if I can postpone the outbound flight.
Carrie **********
ORIGINAL POSTER
How long did it take this last attempt?

So far three days and no word.

I have resorted to writing pleading emails to their support address!
Alex ********
@Carrie *********
oh gosh, that's so stressful. It's taken a day to come back approved for me
Alex ********
Good news - just approved! Good luck to everyone waiting.
Alex ********
If they don't approve me that is
Carrie **********
ORIGINAL POSTER
Not goin down without a proper, knock-down, drag-out fight, I’m afraid.🤦🏽‍♀️
Paul *******
Ask them for the SHABA certificate. They must provide that
Carrie **********
ORIGINAL POSTER
Oh they gave me that even though I didn’t know what it was called.
Carrie **********
ORIGINAL POSTER
Ask who for what? What’s that?
Paul *******
@Carrie *********
ask the hotel for a SHABA certificate. They are used to issuing them for the sandbox. It confirms you have booked and paid for room in approved hotel. I used it for my Pass
Glyn *********
Why on earth would anyone spend alot of money to get stressed out trying to get to Thailand and then when they get there it will be riddled with covid and omicron and most things will be closed down very soon.
Declan ***********
@Glyn ********
- I didn’t enjoy my 4 weeks this time as I was worried so much about of lack of Responses from KLM on what I need on return - I love KLM but their Customer Services from Thailand Sucks - Best airline in the world, Worst Customer Services in the world - Total holiday of procrastination…… Ruined 😡
Carrie **********
ORIGINAL POSTER
@Glyn ********
You can read about my connection to this place in the above comments. I’m goin down swinging.
Glyn *********
Won't be long before Phuket gets closed off and shut down because its an island that will be full of covid and omicron infested people,there's not enough hospital beds there now apparently.
Susan *********
Those who have been vaccinated and boosted and have gotten their pre-flight PCR test, etc., etc. are not the problem upon entering Thailand. Unfortunately they are the first to be excluded from easy entry via Test & Go. Why? Because it is assumed we will not spend sufficient $$ vs the overpriced sandbox or 7-14 day quarantine? We, too, will most likely postpone or cancel our trip to Thailand. Why go to Phuket where there is a huge outbreak of Covid/Omicron and take the chance of catching either? Why would I choose to spend 7-14 days confined to one room in a hotel? Thailand, please make a good plan, stick to it and get all your lovely people vaccinated!
Gordon *******
If you don’t get a Thaipass approved you won’t get on to you’re 1st flight never mind get to Thailand I’m afraid
Bl***
My flight will be on the 12th as well. Im withdrawing it now😬😬😬
Declan ***********
Please Consider *FREEZING your Holiday* - You'll go Nuts......!!! Most places are not the same at the moment in Thailand, and the Places you thought were OPEN are (Emergency Closed) - I've just come back and on the way back to London, everything was so Simple to Get Home, because *The UK have things called Phones and Customer service*, and to go back of the topic of coming to THAILAND..., Just when you think - Voila, Nothing can Go Wrong..... You will be hit with a whole lot of new charges, that only arise when you're mid-journey - Sorry to be so Straight with You..... but I am so happy I am home back in London... I Paid £2,000 more than Planned on my whole Fiasco of a Holiday and everything seems to have Doubled in Price - Look at How Easy it is to go to Rio de Janeiro - PCR - Airport - No one gives a Hoot - Bless Brasil..... / Sorry, I'm in London with NORMALITY - Bless / Declan the Irishman living in the UK - ☘
Carrie **********
ORIGINAL POSTER
Thanks for the help, guys.
Kru *******
IM GUTED FOR YOU, I THINK ITS SO WRONG THAT THESE HORRIBLE BASTARDS THAT ARE REJECTING YOU 3 TIMES LIKE THIS, THIS IS SO RONG, LIVED IN THAI FOR 12 YEARS, I TEACH FOR 7 YEARS ,

WOW NORTH THAI IS SO TROBICAL, SO HOT, THEY WILL HAVE TO PASS YOUR DOCS, I NEVER HEAR LIKE THIS BEFORE, ITS REDICILUS.

GOOD LUCK M8..
Matthew *******
Why no tourist come ? 555
Carrie **********
ORIGINAL POSTER
Used to teach there, been going for 20 years, just put a down payment on a house, have a whole community there. My trip is three months long. I am fighting for this.
Andrew *****
It will be checked at airport so don’t come without it
Jay *******
Carrie **********
ORIGINAL POSTER
Sorry I should have mentioned I’m going through Phuket sandbox scheme.
Albert ********
Good luck see you for Songkran.
Gary **********
personly i would delay travel if possible. i was planning to fly towards the end of january but luckly did not book flight yet only applied for visa,now waiting eagerly for 4th to see what they come up with.
Glyn *********
Rule change after rule change,its just not worth the hassle of going there. I've had enough of it all and gonna cancel the whole charade of going to Thailand this year. New rules going to be introduced again this week. You're supposed to be excited about going on holiday not a stressed out worried about everything person. Was supposed to fly 1st Feb but shan't bother now.
Mark ********
@Glyn ********
just got here in quarantine now all went smooth but the stress levels are sky high if I had the choice again I wouldnt bother
Carrie **********
ORIGINAL POSTER
Used to teach there, been going for 20 years, just put a down payment on a house, have a whole community there. My trip is three months long. I am fighting for this.
Andy *********
We have tickets to fly on
*****
. Have insurance. Our OA/O visas delivered on
*****
. Had been waiting on visas before booking hotel.... Found out about the suspension of the Test&Go, and deadline to get application in just a couple hours before the cut-off. That worked out well... lol. Going to wait until closer to flying date to cancel tickets. Want to see if flight gets canceled, lol... Life in FL is pretty good and stress-free.
Chris ******
@Glyn ********
absolutely agree with you just a whole load of stress
James ********
@Glyn ********
most understandable.
Tina *******
After the 10th of jan the only way into thiland is the sandbox scheme. Your test and go will not be valid.
Carrie **********
ORIGINAL POSTER
I am going thru Phuket Sandbox
Dror *********
@Tina ******
+ you can still enter AQ in bkk
Karen **************
@Tina ******
I think you will find that was a miss print double check in
@Richard *********************
info he has the latest updates
Jyrki *********
@Karen *************
Yes you should read Richard's info 8 hours ago..
Michael *******
Ronald *****
If you can't get the thailand pass approval, you go airport, airline won't even let you check in.
Adam ********
I used that from agoda, no problem accepted within 1 minute
Bruce *****
Cancel as the test to go avenue is closed
Carrie **********
ORIGINAL POSTER
I will b in the sandbox.
Kru *******
@Bruce ****
WOW are you the great

Bruce Lee.
Neal *******
Hotel bella b at bangkok the cheapest on the list answer and follow up in the hour. They asked the right questions and answered with professionalism
Dominique **********************
JF *******
I applied yesterday, within the hour got a rejection because my hotel had not stated the 2 tests on the confirmation. Contacted the hotel, the sent me a revised confirmation, I applied again late last night. Got my Thai Pass within 2 hours.

I am booked to fly on 21st.
Symon *********
They are closing this avenue from 10 January. You will have to go via the sandbox
Karen **************
@Symon ********
that was a miss print it’s still available got mine ok and we fly on the 12th
JF *******
@Symon ********
i will do the 7 day quarantine
Wayne ********
@JF ******
the 7 days quarantine still means u can move around phuket but u cannot leave phuket to other areas in thailand so just means your first 7 days limited to phuket good luck
Johnny *******
Try Agoda
Chris ***********
I booked through Agoda and used the confirmation certificate and did my my friends with just a hotel confirmation email. Everything scanned in jpeg format. Do it again. Good luck.
John ********
@Chris **********
yes same no problem
Ox ******
Look on Richard Barrow in Thailand posts.
Jim ***********
Apply with booking screenshot. I did and got thai pass
Andy *******
Can't leave the house without the Thai Pass
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