Hello all,

I applied for a normal TR Visa and it was DECLINED with the reason "place of issue in e-visa system not match with passport"... for understanding: I hold an italian passport but living in Germany. Place of issue was Hannover, Germany which I wrote in the e-visa system. This information is NOT visible on the first passport page of an italian passport which you also upload. Therefore Thai embassy said that place of issue would be Italy which is different than what I stated in the e-visa system.

I already wrote them a mail together with the page in my passport showing it was issued from the italian embassy in Hannover, Germany.

What should I do if they not accept this and want me to start a new visa process? My flight goes already next week and honestly spoken in my point of view this is a mistake by the embassy and not me.