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customer service

Showing 43 questions

This page displays all the results for the customer service tag, sorted by the most recent activity. There are a total of 43 questions that have been tagged with customer service. Explore the questions to find discussions and information relevant to this topic.
Oct 1, 2025
7 days ago
Marty ******
ORIGINAL POSTER
Any recommedation for another thai bank other than Bangkok bank for foreigners that has customer service
Sep 12, 2025
a month ago
Any updates on Bangkok Bank? Anyone successfully get their account unfrozen? I’m still dumbfounded, it’s almost been a month and ZERO updates. No one’s talking about it, no official statement from the bank, this is insanity.

Are they allowing you to close the account and withdrawal your money? What are the options here because this is getting ridiculous
Aug 26, 2025
a month ago
Hi folks, I have a question about Bangkok Bank😅. I haven't received any communication either on the app or via email or text stating that my account is locked, but I'm unable to make transfers or top up my mobile service. Although I can still receive money into the account, I'm unsure if it's locked or temporary. Has anyone experienced this?
Aug 19, 2025
2 months ago
Chris *****
ORIGINAL POSTER
Just to share and rant. On 27 May 2025, i went to the Bangkok Bank branch where I opened my account to update my personal details, re-submit all the required documents/passport/Thai driver’s licence and re-signed the forms as before. Task completed.

On 16 July, Bangkok bank app got locked so I went to Central Rama9 to update my personal information with AIS then I went to the Bangkok Bank branch upstairs to update my personal details again with the AIS receipt for verification to unlock the app. Task completed. App was unlocked after 5pm same day.

Tonight I checked the Bangkok Bank app and saw this message to visit the branch where I opened my account within 30 days. AGAIN 🤦🏻‍♂️ I think Bangkok Bank doesn’t understand what is customer service and support. GOOD GRIEF 🙄
Aug 19, 2025
2 months ago
Has Bangkok Bank now been awarded the prize for being the World's Worst Bank? If not, why not?
Jun 10, 2025
4 months ago
Manuel *****
ORIGINAL POSTER
Among the health insurance brokers operating in Thailand, such as I-Brokers, Pacific Prime, etc.. Which one do you think is the largest and most reliable, with excellent after-sales service, able to support the customer in case of problems with the insurance?
Jun 10, 2025
4 months ago
Benedikt *********
ORIGINAL POSTER
Hi everyone!

Has anyone here worked remotely from Thailand (e.g. Bangkok) as a call center or customer service agent for a company based outside of Thailand for example, in Germany?

I'm especially interested in your experience with latency and call quality:

How was the latency or delay when using VoIP tools (e.g. Aircall, RingCentral, Zendesk)?

Did you use a VPN, and if so, did it affect performance?

Were there any noticeable issues when talking to clients or customers in Europe?

I'd really appreciate hearing about any technical setups, tools, or providers that worked well (or didn’t).

Thanks so much in advance! 🙏
Jan 14, 2025
9 months ago
Sheree ********
ORIGINAL POSTER
Hello I applied for the privilege bronze visa as thought was my only hope , however now o know I. Am get the DTV which is so much cheaper , Iv not paid the privilege yet so if they come back and say accepted can I cancel it x
Dec 17, 2024
10 months ago
Hi, does anyone know if taipei are open next Monday and tuesday.

I have checked the holidays calendar for them and can't see a holiday for these days, also contacted them but no reply
Nov 4, 2024
a year ago
Nick *******
ORIGINAL POSTER
Medical insurance…

PLEASE ONLY POST IF YOU HAVE PREVIOUS / CURRENT CLAIMS EXPERIENCE.

Would like to hear from members experiences with medical insurance companies. Who have you used that have good customer service and settled your claim without any fuss?

Not sure if we can mention the bad ones due to laws here in Thailand? I’m sure someone will clarify if that can be discussed.

Thanks in advance.
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