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What should I do if my AXA insurance policy has the wrong passport number?

Insurance Issues AXA Passport Number Correction Customer Support Expat Life in Thailand

Paul ********

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asked Dec 8, 2021

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#insurance hi I have a question.

I booked and paid for my insurance. Using AXA

Now when I get my policy and read it, I notice that my passport number is incorrect, ( it was my fault) 

I have been trying to contact anyone since Friday with no reply, does anyone have any ideas I will I have to bite the bullet and find another policy

Thanks

Answer summary

The user has booked AXA insurance but noticed an incorrect passport number on their policy. Despite attempts to contact AXA for a correction, they have not received a response. Community suggestions include emailing AXA for a new certificate, contacting a specific individual for assistance, or using Messenger for faster communication.

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Luke **********

Luke **********

I used messenger and got a reply almost immediately.

1

Lisa ********************

Lisa ********************

@Robert ********

might be able to help

0

Paul ********

Paul ********

OP

@Lisa *******************

thanks Lisa

0

Karim ***************

Karim ***************

Email AXA and ask them to send another certificate with correct passport number.

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