Answered5 years ago
How do I resolve issues with COE online submission regarding passport attachment?
Can someone please advise on COE online submission?
I didn't manage to save and keeps saying that "please attach a copy of your passport" even though I did attach pdf file of the passport.
I didn't manage to save and keeps saying that "please attach a copy of your passport" even though I did attach pdf file of the passport.
Answer summary
The user is seeking help with submitting the Certificate of Entry (COE) online, specifically facing issues with attaching their passport file. A comment suggests ensuring that the passport file is properly uploaded by clicking the small up arrow next to the upload area.
3 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Brandon ************
Click the little up arrow next to the area where you add your passport. It's not uploaded until you click that.
David **********
@Brandon ***********
aka read the instructions on the page, everything is explained very clearly on the COE website. 
Su **********
OP@Brandon ***********
oh okie. Will try again. Thank you Brandon!Activity
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