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Is it normal for documents to not show a preview when uploading them for a visa application?

Document Upload Issues Visa Application Process Preview Issues Supported File Formats Browser Compatibility

Feb 15, 2025

a year ago

ORIGINAL POSTER

When I go to upload my documents, nothing shows for the preview.. is this normal?

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TLDR : Answer Summary

Users have reported experiencing issues with document uploads for visa applications, specifically not seeing a preview. This is not normal; troubleshooting steps include trying a different browser and ensuring documents are in supported formats like PDF. Some users noted that the preview issue might occur on mobile devices but works on laptops.

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Donna ******

It's like that on tablets and phones, but will work on a laptop.

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Elías ********

No, it's not. Try with another browser and also make sure that the documents you're uploading are in one of the supported formats, such as PDF.

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Sean *******

No.

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Sean *******

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