This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

How can I resolve issues with uploading my passport bio page for the Thai Evisa extension form?

Evisa Extension Passport Upload Issues Online Application Immigration Procedures Visa Types Expat Experience

Feb 19, 2024

2 years ago

Matthew *****

ORIGINAL POSTER

Hi I’m new here I just wanted to know if anyone else was having difficulty with the Evisa extension form. I’m only asking because I’ve been having difficulty uploading my passport bio page on the the form. From your experience would just submitting the form in person be easier that the online form or should I try uploading the photo from a pc because I’m currently dining off an iPad.

1,376

views

all likes

replies

users

TLDR : Answer Summary

A user is facing difficulties with the Thai Evisa extension form, particularly in uploading their passport bio page using an iPad. Comments suggest that submitting the application in person might be easier or that they should attempt uploading a PDF instead of a JPEG due to file size issues. Several users share their experiences, noting that immigration may not favor iOS for applications and recommending the use of the Google Chrome app instead.

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted Thai Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Peter **********

I also have used an I pad

Immigration don’t like iOS Im told so now use google chrome app

2 years ago

Matthew *****

ORIGINAL POSTER

@Peter *********

thank you Peter for this insight

2 years ago

Reply to

Matthew *****

Michael ********

Sent as PDF

2 years ago

Matthew *****

ORIGINAL POSTER

@Michael *******

thank you Michael I’ll have to try

2 years ago

Reply to

Matthew *****

Wayne *********

Could also be the size of the file?

2 years ago

Matthew *****

ORIGINAL POSTER

I was worried about that too but I’ve double checked and it’s been under 1 mb but still thank you Wayne I’ll still double check about the size

2 years ago

Andy **********

@Matthew ****

crop! any jpeg photos that are too big, they won't drag and drop, if you need to upload more than one photo for a particular requirement, do a collage.

2 years ago

Matthew *****

ORIGINAL POSTER

@Andy *********

thank you I have tried reducing the size and remove the background but I did not think about cropping the photo. Thank you Andy for that idea.

2 years ago

Reply to

Matthew *****

Joie *****

Try uploading the photo in pdf file instead of jpeg. The file may be too large. When we did the online application, uploading the passport photo in pdf went through but the jpeg won’t. I hope my suggestion is useful.

2 years ago

Andy **********

@Joie ****

check the size of the jpeg photo, if it is too big it won't drag and drop, just crop it, the other little tip I got from someone else, was it only allows you to upload one document, but on some it seems to require two or more documents, just do a collage.

2 years ago

Matthew *****

ORIGINAL POSTER

@Joie ****

that’s interesting cause it says jpeg I’ll have to try that that you so much Joie

2 years ago

Reply to

Matthew *****

Brandon ************

The ONLY benefit to the so called "e-extension" is an appointment. You still have to bring all the paperwork that you submitted online with you to immigration and submit it in person, and you have to pay extra for the privilege.

You could also just make a free appointment with immigration and show up in person at that time and apply for your extension.

2 years ago

Matthew *****

ORIGINAL POSTER

@Brandon ***********

thank you so much Brandon

2 years ago

Reply to

Matthew *****

Thai Visa Advice and Everything Else

... members · 60% approval rate

The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.

Join the Group