How can I resolve issues with uploading my passport bio page for the Thai Evisa extension form?

Feb 19, 2024
9 months ago
Matthew *****
ORIGINAL POSTER
Hi I’m new here I just wanted to know if anyone else was having difficulty with the Evisa extension form. I’m only asking because I’ve been having difficulty uploading my passport bio page on the the form. From your experience would just submitting the form in person be easier that the online form or should I try uploading the photo from a pc because I’m currently dining off an iPad.
1,050
views
6
likes
29
all likes
13
replies
0
images
7
users
TLDR : Answer Summary
A user is facing difficulties with the Thai Evisa extension form, particularly in uploading their passport bio page using an iPad. Comments suggest that submitting the application in person might be easier or that they should attempt uploading a PDF instead of a JPEG due to file size issues. Several users share their experiences, noting that immigration may not favor iOS for applications and recommending the use of the Google Chrome app instead.
Peter **********
I also have used an I pad

Immigration don’t like iOS Im told so now use google chrome app
Matthew *****
ORIGINAL POSTER
@Peter *********
thank you Peter for this insight
Michael ********
Sent as PDF
Matthew *****
ORIGINAL POSTER
@Michael *******
thank you Michael I’ll have to try
Wayne *********
Could also be the size of the file?
Matthew *****
ORIGINAL POSTER
I was worried about that too but I’ve double checked and it’s been under 1 mb but still thank you Wayne I’ll still double check about the size
Andy **********
@Matthew ****
crop! any jpeg photos that are too big, they won't drag and drop, if you need to upload more than one photo for a particular requirement, do a collage.
Matthew *****
ORIGINAL POSTER
@Andy *********
thank you I have tried reducing the size and remove the background but I did not think about cropping the photo. Thank you Andy for that idea.
Joie *****
Try uploading the photo in pdf file instead of jpeg. The file may be too large. When we did the online application, uploading the passport photo in pdf went through but the jpeg won’t. I hope my suggestion is useful.
Andy **********
@Joie ****
check the size of the jpeg photo, if it is too big it won't drag and drop, just crop it, the other little tip I got from someone else, was it only allows you to upload one document, but on some it seems to require two or more documents, just do a collage.
Matthew *****
ORIGINAL POSTER
@Joie ****
that’s interesting cause it says jpeg I’ll have to try that that you so much Joie
Brandon ************
The ONLY benefit to the so called "e-extension" is an appointment. You still have to bring all the paperwork that you submitted online with you to immigration and submit it in person, and you have to pay extra for the privilege.

You could also just make a free appointment with immigration and show up in person at that time and apply for your extension.
Matthew *****
ORIGINAL POSTER
@Brandon ***********
thank you so much Brandon
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else