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Answered2 years ago

What should I do if I'm having trouble uploading documents for my Thailand visa application?

document upload issues visa application technical problems PDF compression browser compatibility pop-up blockers

Cameron *********

Cameron *********

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asked Jan 2, 2025

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Anyone had trouble uploading the additional document/s before? 

After clicking upload (3 times), I'm getting the 'success' message appear in the top right, but it is not actually showing as uploaded and thus not letting me click Submit.

The file is compressed 1MB PDF and contains ~50 pages.

Edit; having an absolute nightmare uploading these. Received email 4 hours ago. Chrome is not showing the notification at all. And using Edge is giving the above.

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this is purposefully not my screenshot in order to follow the group rules. This is taken from the user manual

Answer summary

The user is encountering difficulties uploading additional documents for a Thai visa application, receiving a 'success' message without the document actually uploading. They mention using Chrome and Edge, and having nightmares with notifications and uploads. Comments provide suggestions like compressing PDFs and checking for pop-up blockers.

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Anonymous ******************

Anonymous ******************

How do you compress PDFs?

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Tod *********

Tod *********

turn off pop up blocker or use Firefox

I have seen that portal error out in Chrome and Edge with pop up blocker activated

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Cameron *********

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