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What should I do if I'm having trouble uploading documents for the sandbox COE in Thailand?

COE Thailand visa document upload issues browser recommendations file size technical issues

Simon *******

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asked Aug 11, 2021

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Can anyone help I’m just trying to upload the last of my documents for sandbox COE and this keeps coming up

Answer summary

Users facing challenges uploading documents for the Sandbox Certificate of Entry (COE) in Thailand can try several solutions: 1) Switch to a different browser, preferably Chrome, which appears to work better. 2) Check and adjust your region settings as a wrongly formatted date could cause issues. 3) Ensure that the file size is reasonable to avoid timeouts. 4) Remember to press the upload button after selecting your document. 5) If you have antivirus software like McAfee, consider its impact on the upload process. If problems persist, logging out and reattempting the upload might also help.

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David ***********

David ***********

Hi Simon. Did you get this resolved?

I completed my COE yesterday and had no problems. As others have said, try a different browser. It might also be that your file is too large. I’ve had problems in the past where the site has timed out in which case just logging in again and repeating the upload worked for me.

0

George *********

George *********

Are you using makafee av?

0

Filippo *********

Filippo *********

After uploading the document you have to press then upload button.

0

Adrien **********

Adrien **********

Change your region settings or browser, a date is wrongly formated (

*****

/21 instead of

*****

/21). It should never occurred on properly made website but here it is.

2

Michael *********

Michael *********

It works better useing Chrome

1

Jim ********

Jim ********

Try a different browser, I think we have had this one before on here. Failing that search the group for COE error

0

Simon *******

Simon *******

OP

Hello can anyone help 🙏🙏🙏🙏

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