What should I do if I encounter a '404 Page not found' error while applying for a 60-day visa through the Frankfurt e-visa system?

Dec 26, 2023
a year ago
Michael ********
ORIGINAL POSTER
i am trying to get a 60 Day visa have many IT problems with the frankfurt E visa .Now there is a request for one more Document wich i tried to sent .However when i click the given link its says 404 Page not found .I tried Firefox tried chrome tried safari .All the same .Did anybody had a simelar issue ? This is specially to the German friends on this network who applied via Franfurt .Hope you can advise .Thank you
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TLDR : Answer Summary
The user is facing a '404 Page not found' error while trying to upload an additional document for a 60-day visa application via the Frankfurt e-visa system. Other users suggested troubleshooting steps such as clearing browser cache, changing browsers, checking for a stable internet connection, and trying again at a later time. Additional tips included sending jpegs of documents, double-checking the accuracy of the application, and being patient as processing times can vary.
Adam ********
Clear browser cache.
Carlos *********
It's also partial to certain browsers, just throwing that out there
Michael ********
ORIGINAL POSTER
@Carlos ********
I tried safari chrome and Firefox
Jeffrey *******
Mine took 14 days to come thru. I tried everything. The best solution was to practice completing the form to make sure I filled it correctly. Photo with white background and size etc. also check that when the passport is read misreading has not crept in. If all was good do not submit and wait. If thy do indeed need further documentation wait for e mail. If not wait a little longer mine came on the last day. I tried an e mail to uk visa office that might have helped in the end believe it’s down to them. Good luck
David *******
clean your cache and cookies and try again it should work.
Richard ******
On the USA site I had trouble until I sent jpegs (pictures of the documents)
Paul ********
J Peg
Tore *********
Its the same system regardless of country. Unstable internet connection? using VPN?

Or just try again tomorrow
Michael ********
ORIGINAL POSTER
@Tore *****************
I tried three days and I nit use VPN
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