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What should I do if my visa document upload to the Thai Embassy shows a blank preview?

Apr 25, 2025
2 days ago
I got a request from the Thai Embassy in Jakarta asking me to submit a clear bio data page. I had already checked it before and made sure the file was clear. But since they asked again, I uploaded a new file.

After uploading, normally you can click to preview the file. But this time, when I clicked it, it just showed a blank page. I’m not sure if the file was really sent or not.

Has this happened to anyone before? Would love to hear your experience. Thanks!
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TLDR : Answer Summary
A user reported an issue with their document upload to the Thai Embassy in Jakarta, where the submitted bio data page showed a blank preview after uploading. They had previously ensured the file was clear and are unsure if the submission was successful. Other commenters shared their experiences with similar issues, emphasizing the importance of uploading new photos if a resubmission is required.
Anonymous *************
ORIGINAL POSTER
I’ve changed photo and it’s clear 100%. But after i uploaded before, i submitted, i can’t see the preview photo. I just showed a clear blank preview
Anonymous ******************
If you upload the same photo it will come back as same request, take a new photo
Amaan ***
be careful. i have been asked same then i sent with some changed it got rejected in mumbai