Is the Thai SETV system only able to show the first page of uploaded PDFs?

Question

Is it normal that the Thai SETV system only shows the first page of PDFs?
Hey guys,

I’m applying for the Thai tourist visa (SETV) online and I’m really confused about the document upload system.

I’m doing everything from my phone (no computer available), and here’s what happened:

• I uploaded my round-trip flight ticket in one single PDF (page 1 = departure, page 2 = return).

• I also uploaded my bank statement: page 1 with the balance, then the following pages with my transactions for the last 3 months.

• But then I got an email saying that my return flight was “missing” and also that my 3-month transactions were “missing.”

The problem is that when I hit the preview button in their portal, it only shows me the first page of the PDF. I assumed the agent could download and see the whole PDF on their side… but it looks like they only check the first page??

Now I’m stuck because:

• How the hell am I supposed to put a full bank statement (3 months of transactions) into one single page? That’s literally impossible unless I photoshop a collage.

• I already uploaded complete documents, but they still asked me again as if I didn’t.

Is this normal? Can the officers actually download and see the full PDF, or do they really only check page 1? Anyone else had the same issue doing the application from mobile?

Ask Thailand · Answer

A user faces issues with the Thai SETV (tourist visa) application, where only the first page of uploaded PDFs is visible in the preview, leading to missing document notifications. They express confusion about whether the visa officers can access the entire documents and seek advice. Recommendations include merging all pages into a single PDF and using PDF merging apps, along with some suggestions about perhaps opting for a visa exemption instead.

Henrik ***** · Answer

Use a computer or tablet, problem solved.

Jacquie *********** · Answer

Just done ours it's a pain I know.

Download simple scanner on your phone.

Scan them on to one document.

Save and send.

It shouldcreally allow 3 pdfs but it doesn't.

Drove us nuts but it worked that way .

Good luck

Phil ****** · Answer

With your bank statements you need to merge multiple pages into 1 pdf document  use i love pdf.  Yes you need a return flight. Use a cheap onward travel ticket

[url redacted]

Lynnette ******* · Answer

Hmm. Why not enter with no visa for 60 days.

Max ************* · Answer

Why are you applying for the 60 days tourist visa when you can arrive on a 60 days visa exempt for free? Your status on arrival will be exactly the same, a tourist.

Steve ******* · Answer

You need to use one of the free apps and merge all pdf,'s into a single file and upload that.

Is the Thai SETV system only able to show the first page of uploaded PDFs?

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