4.6 Superior Classic Room
Positives- * Privacy
- * Cleanliness
- * Convenient for RT-PCR testing
- * Excellent and convenient transfer from the Airport to the Hotel
- * Hotel's location is not too far from the Grand Palace and only walking distance to Khao San district
Negatives- Should add 3 meals into the total cost of stay, instead of just only breakfast on the following day.
- Should not deduct the fees for not staying on the 5th day
Overall, the hotel provided excellent services for us to stay on the first day in Thailand. We were on the "transition period" because we originally booked the 1st and 5th day of staying with RT-PCR test, before the new government regulation took effective. We needed to book the 1st and 5th day stays because of the Thaipass requirements. However, the Thai government changed the procedures to allow the visitors to stay only the 1st day and performed their own ATK test on the 5th day. Since the 5th day is no longer required us to stay, we decided to ask for the total refund paid for the 5th day. Before the refund could be authorized, we were deducted (penalized) for not staying on the 5th day by the hotel. Even though this is not too big of the deal, it bothered us regarding the concepts because the 5th day stay was no longer mandated by the government. We should receive full refund on the 5th day without any penalty.
However, this inconvenient thing was just a small amount and neglectable when comparing with overall services that we received. My wife and I were enjoyed staying here and hopefully, when we have opportunity to visit BKK again, we will stay at this hotel.