Nouvo City Hotel welcomes you to Thailand with our Alternative State Quarantine package in cooperation with the CH9 Airport Hospital and the Royal Thai Government. Our 4-star, halal-certified services await all travelers to Thailand needing a required ASQ hotel to enter the country.
Nightly accommodations in the Grand Deluxe Room inclusive of various amenities such as LED TV with international channels, rain showers, toilet with hand bidet, toiletries, kettle, mini-fridge, and more.
Full board meals (breakfast, lunch, dinner) throughout the entire stay. All meals are Halal-certified from our award-winning restaurant.
2 COVID-19 PCR tests per guest throughout the stay.
Twice daily temperature checks with daily record-keeping as per government mandate.
24-hour medical staff in-house.
24-hour hotel service staff.
Airport pickup service including meet & greet from either BKK or DMK airport.
Housekeeping service on designated days after the first negative COVID-19 test results.
Outdoor relaxation area in our rooftop zone (reserved after the first negative COVID-19 test results).
Fast, reliable WiFi access via fiber optic lease lines.
ASQ clearance certificate provided by the hotel after the quarantine completion so that you may continue your stay in Thailand with confidence.
and much more!
All safety and health standards are closely coordinated and monitored by CH9 Airport Hospital and the Ministry of Public Health.
Nouvo City Hotel, CH 9 Airport Hospital, and the Royal Thai Government wish you a pleasant journey to Thailand and look forward to welcoming visitors back while continuing to keep the country safe against the COVID-19 epidemic.
sometimes the fruits in the breakfast is not fresh enough.
From reservation to check-in, I have felt your patient service. Thank you very much for your concern during the quarantine. The food is also very varied, I tried every one of them, thank you again. By the way, to pass the time, I translated all the menus into Chinese.
Spacious, comfortable room. Procedural asq service. Food is good, halal and warmly served . variety of choices as well. Friendly staff. Wifi is not great but acceptable. Great place to stay. Definitely will come again.
Very friendly staff and no communication breakdown.The room is well maintain and the service,I must say excellent
Perhaps can provide more comfortable place during the break time provided.Not only the rooftop of hotel.Sometimes its too hot especially at late afternoon
A very polite and very helpful hotel staff.Very excellent service provided by them.Hotel room is very clean.Excellent choices of halal food menu.I should recommend this all my friends who decide to come to Bangkok
Receptionists and nurses were really helpful and kind.
Communication was quick and effective
Internet was in general slow and on moments unusable.
Food could be better
In general ok experience. Staff had really tried their best to make this period as easy for me as possible. Because of them could rate my experience as positive. Not so great internet is only real annoyance that I had during my stay. Everything else went smoothy
The staff is very professional and responsive on every request.
Wifi works very good .
The hospital team is also very responsive and very caring .
I opted for this hotel especially because it served halal food. On arrival on the 8th till today 23rd they have not disappointed me on any service related issues. The hotel staff is wonderful and very responsive to every issue I had. The hospital staff in the hotel is also very polite and very responsive.
Thanks team Nouvo city hotel to make my stay pleasant and comfortable I highly recommend this place for ASQ .
-Best customer service. All of them are very polite and well trained.
-You can order snacks from 7-11.
-nice size of room and very clean.
-my male nurse is very kind and helpful whenever I have questions and concerns.
-covid test here is quite a pleasant experience if compare to the test i have done in the US.
-Variety of food choices.
-wifi is not the best.
-No smart Tv or fire stick
-No Balcony, but in my case, I don’t care.
There are so many ASQ for me to choose from, but I chose this hotel because I do need to get certified halal food. I have read some great reviews about the taste and quality of foods here, and they didn’t disappoint me at all. All staffs here are well trained with great customer service. I would definitely come back. Lastly I have a recommendation for them to upgrade their TV or at least Netflix because it would made a better experience if I can watch movie on TV instead of my laptop.
Very bad to be stuck in room for whole quarantine. ( Atleast one hour walk on too deck )
Food and hotel service excellent .
Very bad not to be giving opportunity to walk outside for some exercise because can be very bad for your health
No room cleaning not very hygienic.
Hope the policy will change next time I come back
Internet was strong enough to access all sort of entertainment through mobile or laptop but They can add more entertaining english channels on tv :)
Receiving from airport was quite helpful, rooms was very clean. Food was good especially european sets and indian sets. Swimming and other areas for breaktime was mind relaxing during the stay. Quick to respond and ready to help anytime. Strong internet facility, it didnt interrupt even for a sec during my work.
I found everone from meal preparers to testor to airport pu, in simples terms everyone did excellent. However, one person stood out his name was Arnett, to him my thanks made 14 days much eaiser. All in all gteat stay!
No negiative comment to be made. I would say this however. I am staying over for 3 additional days and non virus designated rooms leave much to be. Desired. Do not know who designed but sure had no experiance is room layout. Verc clean etc but not user friendly.
Food is amazing and portions are also big, the Staff is helpful.
Rooms are a Bit Old, and there is No Hot and Cold Water in the Toilet. The Plug Points beside the Bed was not working there seems to be some problem with the circuit which the hotel could not fix, I have to close all lights in the room to get power in the Plug Points beside the Bed.
Well they are not the cheapest of the ASQ Hotels, and felt the room quality could have been a little better depending on the Price paid, Food and Service is Top Notch.