What steps can I take if my Kasikorn App is disabled and I can't access my account from abroad?

I remember the good ole days when banking was globally easy. The countering of scammers in Thailand is making life harder for non-scammers. I’ll bet scammers are still scamming.

KBank has an official email-address and an official LINE-account. Thats how you contact them. Just do a Google search.

Government is cracking down on foreigners with bank accounts that’s it full stop

Making it difficult to open new accounts too

It’s a holiday

KYC. From what we have seen, you have to visit the branch.

@Richard *******

Everyone got the message in the K+ App months ago to ensure that name and ID registered on mobile no. matches exactly name and ID of bank account. They gave time to clarify it either with the phone no provider or bank. Everybody had the chance to check even online with line messenger Kbanklive. And you get the answer immediately. You can check it now by typing @checksim in the line messenger.

Did you use a vpn?

🤣Updated the App didnt we

You can not do anything if in uk so when u come back in 6 months visit bank

ll

I have no probs Tax number in phone number correct. Simple

Always worth sorting all this stuff out before leaving Thailand

That’s happening to a lot of people it seems there want to verify your info several friends had to go to AIS,Dtac and get a letter confirming there number I had to go into TTB bank with passport and they go over everything it’s got to do with all the scam bank accounts

Thai banks operate only for their own benefit. The operatives actively avoid work particularly if a farang is the client.

My friend had to fly in from USA to verify his account. So he could do transfers etc. I don't use apps on my phone so only have a bank book.

Just had the same as my wife’s phone was set up under my name and new Thai rules state they have to be the same. Had to go to phone provider and get them to change the name as per Bank Account holder, needed Passport and Blue Book. Then to K Bank with the receipt the phone provider gave you and go into the K Bank and give it to them. Again with Passport etc and they will make the changes. Then can take 3 days to process mean while bank account suspended so no transactions. Took over 4 hours waiting in the AIS shop and the bank. Disaster and not sure how you can do it without going to each place in person. Good Luck

Same thing happened to me my phone number was registered with my passport ...I was at branch to verify all my details last month....noting much to do now except will visit branch once back in thailand

The joy of modern technology and way of doing business where your best luck is to get an AI chatbot

Did you submit this form

Need to visit your bank branch inside Thailand and register for facial recognition .

Did you originally open your bank account with one of the visas that they now require? A few things have changed recently. Some folks have had their accounts frozen.

your sim and bank on same id / passport ? - need register again

Has your Thai phone number expired?