What should I do after my husband's DTV visa application was rejected due to a passport expiration date mismatch?

@Kyle *********

not clear what you said happened. My passport shows given name and surname. What is listed in my passport under given name is both my first and middle names.

@Jacek ************

it’s your responsibility to fill in the application correctly so it’s not a scam.

@Jacek ************

They tell you multiple times to double check and even give you a screen at the end to double check everything.

@Eric *******

thats your error for

not writing the exact same thing as in your passport. its very well known throughout this group that you need to be 100% correct.

@Eric *******

it's really silly how they do this.

These things don't happen when you apply for other visas and extensions in person in Thailand then they are helpful.

I don't know why they play so hard ball on this but it seems bordering on rude.

@Eric *******

What nationality? In US passports we only have two lines, given name and surname. Given Name line includes both first and middle names. This would line up with Name in the application. Does your passport break your first name out separate from middle names?

@Brandon ***********

hello there, i hope you can give me some guidance on this name question as well. at the end of the form before we click submit, is there a page where we go through all the details once more? So that we can see names must match our passport. And does this means it must be in the exact same order? My husbands name is John Lo Jui Sung. Lo is the family name. So it should not be shown as Lo John Jui Sung (because some systems show the family name first), in which case if it does, we’ll have to rearrange it? In his malaysian passport, it shows just ‘name’ as John Lo Jui Sung. So sorry for the long question. We’ll be applying next month and reading up posts, seems his malaysian-chinese name is a little complicated to fill in. Thanks for any help at all 🙏🏼

@Vovka **********

Did you consider it also might be your scanner that makes it difficult to recordniveau text? Text recognizing depends on many factors. But what is really wrong in the application is that you can fill the items before scanning the passport and then the system writes possible wrong data over the correct data. They should force you to scan first and then ask you to check and correct.