What should I do after my husband's DTV visa application was rejected due to a passport expiration date mismatch?

@Kyle *********

not clear what you said happened. My passport shows given name and surname. What is listed in my passport under given name is both my first and middle names.

@Jacek ************

it’s your responsibility to fill in the application correctly so it’s not a scam.

@Eric *******

thats your error for

not writing the exact same thing as in your passport. its very well known throughout this group that you need to be 100% correct.

@Brandon ***********

hello there, i hope you can give me some guidance on this name question as well. at the end of the form before we click submit, is there a page where we go through all the details once more? So that we can see names must match our passport. And does this means it must be in the exact same order? My husbands name is John Lo Jui Sung. Lo is the family name. So it should not be shown as Lo John Jui Sung (because some systems show the family name first), in which case if it does, we’ll have to rearrange it? In his malaysian passport, it shows just ‘name’ as John Lo Jui Sung. So sorry for the long question. We’ll be applying next month and reading up posts, seems his malaysian-chinese name is a little complicated to fill in. Thanks for any help at all 🙏🏼

@Vovka **********

Did you consider it also might be your scanner that makes it difficult to recordniveau text? Text recognizing depends on many factors. But what is really wrong in the application is that you can fill the items before scanning the passport and then the system writes possible wrong data over the correct data. They should force you to scan first and then ask you to check and correct.