Why was my DTV visa application rejected despite having all the correct documents?

Here is the list of provinces allowed to apply via Hanoi

@Bob *********

- Not true. The HCMC consulate states what provinces can use their consulate for visa applications

@John ******

no he can apply at any Thai consulate or embassy in Vietnam

@Will ***********

that could be a problem

@Bob *********

usually managing director

@Will ***********

is the head man a doctor??

@Winston ***********

this could potentially be a problem as you’re supposed to use the one that’s recommended to you based on your location

Anonymous participant Calling is a waste of time. No guarantees of what language the person picking up the call will speak, and they certainly won't forward your call to the individual who reviewed your application. It's email or nothing. A phone call is a pretty confrontational method of communication for a matter like this; if they don't respond to your emails then there's nothing you can do. You move on.

I can assure you an American embassy or consulate will NOT entertain phone calls from applicants asking why they were rejected for a visa. Therefore, I see no reason why a Thai embassy or consulate should be any different.

@Alex ********

Ho Chi Minh communicated with me via email when I contacted them. Most embassies don't respond to phone calls. Calling an embassy or consulate to ask them why they rejected you sounds like an odd thing to do. Requesting clarification via email makes sense, but if they don't respond, there's nothing you can do.

@Alex ********

I would exercise caution before filing a complaint. The consulate has full authority to reject applications, with or without a reason. Any complaint that causes a scene can be detrimental to future applications.

@Julien ***

I agree with this. Consulate officers reserve the right to reject applications with or without a reason. I was rejected without reason, but simply reapplied to a different consulate and got approved.

@Alex ********

A viable option as well, yes.

@Julien ***

I would opt for a different consulate; the one in Ho Chi Minh City is a complete mess and seems entirely arbitrary.

@Alex ********

I would not file any complaints ! You can be denied at your first application but still approved at your second application. Maybe have someone experienced review your package, find the gaps, correct and resubmit.

Anonymous participant then I guess the only way is go through

But it will take long time and no any guarantee that you get any result 😕