The staff called to inform about the PCR test result and follow up whether I received it or not
负面的
The food (I already asked the hotel whether I could change the food to vegetarian meal, the front desk staff confirmed however, the food I received are far from being vegetarian. I also mentioned not to include ham for the breakfast, the front desk staff acknowledged but the kitchen still send it). If you are vegetarian, please look for another hotel as I pointed it out at the booking stage but still received normal food.
Overall it is okay, the cleanliness could be much better. For the food, don’t confirm with the guest or put it on ASQ website that you provided vegetarian option but in reality you don’t. Some people can’t consume meat product for religious reason or personal reason.
I cancelled this booking almost a month before due to change in day 5 testing .. I cancelled more than 7 days prior .. they wrote to me and agreed to refund it is now near the end of March I am still waiting … avoid the hassle don’t book here … police complaint regarding fraud pending
The food was tasteless and too western. Expectations were for local food. Service was really good and crew knew government decisions and refunded the price of the extra night on their own.
The service and SHA procedures were performed with very effective and Covid-safe manner. Hotel representative met at arrival gate, took me to the mini buss and handed over to the driver, After arrival to Beverly a group of staff, all in full protective outfit processed me as required and led me to the room, where a hot meal was waiting. No complaints whatsoever. Smooth and professional operation.
All in All considering they are going through some renovations pleasant room and I must say very professional with my PCR test with the way they handled that process
Transport arrangements were sub-par, difficult to get private car
Could not upload Morchana app, so had to be advised by hotel of result - I had to ring them eventually
Single beds
Hotel is undergoing renovations, so check-in and COVID test done on front verandah. Transport from Suvarnabhumi was a schemozzle, had to insist on private car - eventually we were mini-bussed (6 pax) to an off airport location to be placed in private car transfers. Overall the stay went off smoothly, room was fine for 1 night - good range of tv channels and 7-11 delivered easily and quickly.
I arrived in the evening and after breakfast I could go to my condo in jomtien. Very friendly staff but I will come come back to Thailand after this virus
Hotel under construction, not worth 7900 baht/night. Booked 2 bedroom, got 1 bedroom.King size bed.
Staff very helpful and informative of what to do and when. Hotel under renovation a guess now is perfect time to remodeling. Booked 2 bedroom suite, got 1 bedroom with King size bed. But it was only for one night so we manage. Food was crap and you could not order anything Else,not eaven beer. For the price of 7900 baht/night, not worth it.
Thank you The Beverly Hotel Pattaya…the Transportation to the Hotel…the Staff…the Food…and the Support for the 2. Test…everything was great..Thank you verry much
Room nice and big.clean and comfortable.Staff very helpful and polite.
PCR test came back very quickly first thing in the morning so i was let out of the hotel by 11 am