Yes , I got one from the Thai embassy in London last year . It's done online , very straightforward only a few documents needed to upload and mine was approved in less than a week .
Yes exactly , it's the convenience of the visa exemption , if there was rules and regulations clearly stated to the use of it people would follow the rules . It's the ambiguity of the rules , nobody seems to know even the I.O's !
How did you apply ? Was it in person or the Thailand e visa website ? I'm trying the e visa website as stated on royal Thai embassy in London website but the page keeps freezing !
Maybe you were denied because granting you another 60 day visa exempt would have taken you to possibly be over the mythical 180 day rule . Potentially you could have ended up staying for 250 days if you got another visa exempt then extended. This is my point there is nothing stated about how many visa exempt entries or how many days on visa exempt is ok or permissable .
That's it , you haven't done anything illegal . It would have been better if on your previous entry they said to you no more visa exempt this year , next time you need a visa. Then you and them both know where you stand .