@Phil *****

wasted 3 days trying now to no avail with bank reps help at branch. I'll go burn up yet another day Monday.

@Colin *********

yep. I've done all that 20+ times. Branch said 5 people had same issue yesterday but customers got pissed and left. It's a galaxy s22. I cannot use any other phone than mine. Once it's registered on a device if ever, then that's what I'm stuck with unless I create more issues having to go through more paperwork and bs to change number, etc. Blows my mind.

@Colin *********

I've never used facial recognition in my life until now. I prefer passwords. Obviously much better especially considering this failed system.

@Terary *********

they said you can only register it on one device. I only have 1 device. Definitely not worth another $1,200+ for a new phone

@Colin *********

that's been my entire post. It will not allow me to pass facial recognition whatsoever.

@Colin *********

another 2 hours sitting here at local branch and zero results. Turns green and i do the motions but it instantly cuts me off and boots back to beginning to reenter same info again. Talked to 5 people at helpline today with same failed results.

@Colin *********

I tried that too. Lol. Idk. I'm back at branch for the 6th time now.

@Colin *********

it's installed but I cannot even register as I cannot get past facial recognition. It constantly says facial covering detected then kicks me back to home page over and over no matter what I try. They took a pic at bank also

On phone bit as I mentioned I cannot even register it as I cannot get past the facial recognition bs.

Absolutely grab and bolt. Safer, less likely to be ripped off.