Why was my visa application rejected due to discrepancies in my name on the passport?

@Anna ********

They are the same details. Truncated by inadequate length of field(s) in her passport. Machines are capable of matching such data. In this case software developers are obviously not. That being the case, an exception report should be printed for embassy staff to determine whether details match. They claim not to be permitted to amend input. If that is true, the solution is to allow the applicant to resubmit free of charge. You would prefer the applicant to lose her fee?

@John ******

it’s got nothing to do with me I don’t make the rules/guidelines but they are perfectly clear

@Anna ********

If you read the comments on this thread (especially Jay Wolfpack) you'd realise that the instructions aren't 'perfectly clear'. Embassies claiming it's the applicants responsibility to check their OCR has worked correctly isn't acceptable. Other people claim using the MRZ will always be successful. Someone else states that isn't true and to ignore that advice and input name as shown in the body of passport data page. Then there is the income requirement that isn't listed on embassy webpages. One contributor says there is no minimum income limit. How do they know this? There must be because embassy staff need a yardstick to work from. Why keep it secret? All in all, a diabolical service administered with arrogance and incompetence.