Hello,
I was rejected for my application due to a hyphen, even though I used the MRZ. I would love some advice or to hear if this has happened to anyone else:
My last name contains a hyphen, but when I filled in my information, I used the MRZ from my passport, which does not contain the hyphen.
I received the rejection today stating: 'Wrong personal info: missing "-" in the last name on the visa application.'
I am confused as I used the information from the MRZ and did not enter the hyphen in the form.
The hyphen only appears on my passport in the "name" section, but I read that you should always use the MRZ, which does not contain the hyphen.
I would really appreciate it if you could share your experience. I want to reapply, but all the posts I see state that you should use the MRZ, which I did, so confused about what to do and use. Thank you !