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What should I do about my husband's Thai eVisa application denial due to a name error?
Jul 14, 2025
10 months ago
Anonymous *************
ORIGINAL POSTERSeeking Justice for a Minor Visa Application Error đčđđ«
Pls help!
My husband's Thai eVisa application was denied due to a small mistake in his name format. The application showed "Muhammad M. Abullaah," but his passport omits the initial "M." Shockingly, we were denied the chance to correct the error and were informed that our 8,820 THB (AED 1,000) application fee won't be refunded.
Key points:
* Paid a significant fee (8,820 THB/AED 1,000)
* Rejected due to a minor error in name format
* No opportunity provided to rectify the mistake
* Unfair denial of refund or modification
Please share your advice on how to resolve this issue and seek justice for our situation. Your support is truly appreciated!
#ThailandVisa #VisaApplication #UnfairTreatment
Pls help!
My husband's Thai eVisa application was denied due to a small mistake in his name format. The application showed "Muhammad M. Abullaah," but his passport omits the initial "M." Shockingly, we were denied the chance to correct the error and were informed that our 8,820 THB (AED 1,000) application fee won't be refunded.
Key points:
* Paid a significant fee (8,820 THB/AED 1,000)
* Rejected due to a minor error in name format
* No opportunity provided to rectify the mistake
* Unfair denial of refund or modification
Please share your advice on how to resolve this issue and seek justice for our situation. Your support is truly appreciated!
#ThailandVisa #VisaApplication #UnfairTreatment
TLDR : Answer Summary
The original poster's husband faced a visa application denial for a Thai eVisa due to a minor error in the name format on the application, which resulted in a loss of the application fee without the option for correction. The community responses largely indicate that such errors lead to automatic denial with no recourse for refunds or modifications, emphasizing the importance of verifying application details before submission. Many commenters shared similar experiences and advised reapplying with careful attention to the information provided.
Pelle Erikssonâ
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Absolutely Bangkok's best service I highly...recently on Facebook
Luca G.â
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I used this agency for my DTV Visa...recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Ben *******
Hope you enjoyed your stay
Dave *****
lol. Justice. Yeah letâs go all vigilante on Thai govt so you can get your refund for misspelling your name
Anonymous ******************
Sorry this happened but kinda one of those live and learn moments. I think I reread my application about 20x for fear something like this would happen...
Stuart *********
Canât be for a DTV visa - far too cheap.
Anonymous ******************
You are coming to wrong country if justice is a priority for you.
Rules are very clear, mistakes mean auto rejection and no fee returned.
Mistakes like yours seem so common actually starting to agree with that policy, seems so many people cannot fill out a simple form, never mind do any actual research, would bog down entire system correcting all the mistakes people make
Rules are very clear, mistakes mean auto rejection and no fee returned.
Mistakes like yours seem so common actually starting to agree with that policy, seems so many people cannot fill out a simple form, never mind do any actual research, would bog down entire system correcting all the mistakes people make
Cliff *********
Here is your justice, and itâs not very nice.
This issue is discussed DAILY in the forums. Any errors of dates, name , spelling etc are AUTOMATIC FAILURE from the computer.
SorryâŠâŠ.do your homework.
This issue is discussed DAILY in the forums. Any errors of dates, name , spelling etc are AUTOMATIC FAILURE from the computer.
SorryâŠâŠ.do your homework.
Gary *********
They do not care, happened to me (I entered it right, they juxtaposed the dates) I re submitted and got it in two days. You will not receive a refund or even reach anyone - my ex wife is an immigration attorney in Bangkok, it just is not going to happen.
Adnan ********
well i would understand your frustration if the application process do NOT give you chance to confirm/edit the data it scan from your passport page, but it DOES give you an option before you submit the application, computer can make mistake and thats why they allow to confirm before submit, now do it again and make sure the data is correct before submit....if you have read this forum then you know people are making the same mistake and learning hard way......rule is never trust anyone or anything but yourself.....
Luit *****************
Adnan Khairi The application sure could be betteer designed, but in the end the applicant is responsible.
Possible enhancements would be:
- make own input before scan passport impossible.
- prompt applicant to correct scanned data and confirm after scanning.
- ask applicant to confirm scanning second time
With these simple measures it still is possible to have data entered wrong, but then at least it is clearly an own fault.
Possible enhancements would be:
- make own input before scan passport impossible.
- prompt applicant to correct scanned data and confirm after scanning.
- ask applicant to confirm scanning second time
With these simple measures it still is possible to have data entered wrong, but then at least it is clearly an own fault.
Reply to
Luit *****************
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Anonymous *************
ORIGINAL POSTERThe mistake was not created from our side. It added automatically when asked to scan the passport. Taken the Middle Name with First Name.
Anonymous ******************
Anonymous participant yes when I applied for mine, the automated filling was incorrect so I went through each cell carefully to check it matched the passport. Even when I went back to the saved application, fields had changed and so I had to check each cell before hitting submit
Anna *********
Anonymous participant not checking properly is your error
John *******
Anonymous participant That doesnât make sense. You said your middle name isnât in the passport, so how would the website know that the middle name initial is M.?
Anonymous *************
ORIGINAL POSTER@John ******
M. in the passport as middle name. Not in First NameJohn *******
Anonymous participant interesting. In my passport, both first name and middle are on the same line. No way for the application to know which is my first and which is my middle. Have to update it manually, like the instructions tell you to do. Honestly, you wonât win this argument with the embassy. You donât want to anger the people who will be responsible for approving your next application. When did you join this group? It is a topic that has been discussed 100s of times
Reply to
John *******
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Daniela ***********
My Name is FloĂmann, I feel you but believe me, youâll do This error only once
Anonymous ******************
Just read and fullfill carefully next time. Just that
Johan **************
Lol what đ€Ł read the rules. No refunds if visa is rejected.
ElĂas ********
Need to apply and pay again. That's the way it is.
John *******
You lost the money. You made a mistake that they clearly tell you not to do. Sorry
Anonymous ******************
They should fix this. Itâs wrong on every website. I had to write a disclaimer saying that I was not responsible for the website error which was funny cause they approved me even though I had my birthdate wrong, but I gave them a screenshot showing that itâs incorrect and I canât fix it.
They should do that for everybody
They should do that for everybody
Ciaran *********
You canât resolve it. Apply again pay the fee and put the name in correctly.
Anonymous ******************
If you think thatâs unfair wait until you get here.
Wait until you go to the hospital and they tell you canât leave without paying the bill or theyâre gonna call immigration or threatening you or other things like that
Maybe you dodged a bullet
Wait until you go to the hospital and they tell you canât leave without paying the bill or theyâre gonna call immigration or threatening you or other things like that
Maybe you dodged a bullet
Bradley ********
Anonymous participant 798 ok anonymous. đ€Ł People posting anonymously is the real joke. Good one
ElĂas ********
Participante anĂłnimo 798 I don't see how that's related to the OP situation, but for me, calling the police, Immigration or whatever authority when a person can't or don't want to pay a bill at a hospital, hotel, restaurant, etc. it's pretty obvious AND fair đ€·đ»
Anonymous ******************
@ElĂas *******
but itâs not actually legal here to threaten somebody with that. Itâs an intimidation tactic and the thing is I couldâve gone outside and got the cash from the cash to pay them, but they wouldnât let me. And they charged my motherâs credit card more than they said they would thatâs not legal either. Anyways, you can keep this place.Reply to
Anonymous ******************
Reply
Biff *******
Anonymous participant 798 you think itâs unfair not to be allowed to leave hospital without paying for your treatment?
Anonymous ******************
@Biff ******
because I couldnât leave to go to the cash machine to pay them even.Reply to
Anonymous ******************
Reply
Anonymous ******************
Actually this is a big mistake since the name differs from the documents. I wouldnât consider as minor error.
Wesley ********
You messed up the application there is no solution but to apply again.
Kristina *****************
Been there done that. Indonesia D1 though. made a mistake on my hubs name too. I could have put wrong birthday, expiration, passport number and fixed it. But no name changes! It is what it is, move on....Apply again.
Hubs will never ever let me live it down tho. Married 25 years and spelled his name wrong.
Hubs will never ever let me live it down tho. Married 25 years and spelled his name wrong.
Cole *********
That fee is a processing fee. You will have to pay again for them to process again. And yes that's a minor issue and they could of easily fixed it but they want your money. Apply and pay again if you want the visa.
Paula ********
Honestly this really is unfair and tiny errors should be able to be fixed for free. Especially when their application often pulls the details off the passport incorrectly
Anna *********
@Paula *******
itâs a huge error as is a birth date errorElĂas ********
@Paula *******
Call it unfair, but at least they tell you in advance that they won't allow to do changes and that the money will not be refunded.Luit *****************
@Paula *******
When they have to work for free for spplicants not checking their own details, fees would go up for all applicants. When you submit an application it is not possible to change it anymore. Why should that be unfair?Paula ********
@Luit ****************
then fix their system so it pulls correct data. Also it's $600 aud so not working for free. I love Thailand but refuse to not see things like this as sub par.Luit *****************
@Paula *******
quality of scanned data is not just something about their system, but also a lot depending on the quality of the picture you upload. When they give you a possibility to correct a submitted application without paying again, one of them they would have to do for free then. You are warned you should check, so it is your responsibility. What I think they should enhance is preventing the scan overwrites data you entered yourself and it should ask for confirmation immediately after scanning.John *******
Or take the time to look over your application before submitting. They do warn you that once submitted changes canât be made.
Reply to
John *******
Reply
Anonymous ******************
Chat gpt post
Toni *******
I had my name put wrong also, because first time I corrected the biodata read, but after saving&continuing application it got read wrong again and i didnt notice it. My fault, so I paid twice. It clearly says you have to check everything before pressing the finnish button. Its stupid they "cant change the name" I agree
Anonymous ******************
And yes there are not many people called Muhammad Abullaah. So passport detail matters. It is not a small mistake.
Mercy *********
This is an error that has been mentioned many times before in this group. Personally it seems stupid that they don't let you correct minor errors like this. But it is what it is. So, the only thing to do is either accept his mistake and reapply or attempt to dispute the charge with your credit card company.
John **********
Nothing you can do about it. You lose the money and would need to apply again. A lesson in making sure the information you supply matches that on the passport
Ray *****
There is no way to resolve it. You have lost your fee
Actually surprised at the relatively small fee as most embassies are over 10,000bt
For now. Nothing you can do. Just have to get it right next time and double check everything before submitting
Actually surprised at the relatively small fee as most embassies are over 10,000bt
For now. Nothing you can do. Just have to get it right next time and double check everything before submitting
Anonymous ******************
How to resolve the issue? Apply more carefully. At the end of the day this is unfortunately your error. You will not be refunded
Reply to
Anonymous ******************
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