I think our Grab driver is completely lost. He keeps stopping to ask people and he’s spoken to our hotel twice but still doesn’t seem to know where we’re going. He said the map was wrong on the app when I put the hotel’s address in. No clue where we are or what to do now.
UPDATE - We are at the hotel. He stopped about 5 times and called the hotel three times and eventually I managed to persuade him to use my phone and Apple Maps which did show it correctly. His phone didn’t show it right and Grab didn’t show it right either.
TLDR : Answer Summary
In a recent experience, an expat shared a frustrating situation where their Grab driver had trouble finding their hotel, despite the app and the hotel staff trying to assist. They reported numerous stops to ask for directions, ultimately resolving the issue by using their own phone maps. Other users chimed in with various solutions such as using Google Maps, suggesting to always carry the hotel address in Thai, and the importance of remaining patient in these situations, as it is not uncommon for drivers unfamiliar with the area to struggle with navigation.