What should I do if my visa run company in Pattaya doesn't pick me up for my trip to Laos?

A person faced issues with a Pattaya-based company for a planned trip to Laos for a visa run. They reported not being picked up and had difficulty contacting the company. Several community members offered advice, including going to the company's office and handling the situation directly. Eventually, the individual resolved the issue after visiting the office, where the company acknowledged the mistake and agreed to sort out their travel arrangements.