What should I do if my non-citizen travel document is causing issues with applying for a Thai visa?

another FYI–

1.) the OP is from Myanmar and essentially does not have any Passport right now: the OP is under asylum in Australia, and, like all OECD countries (and many other countries), Australia provides a Travel Document for refugees and those under asylum

2.) the OP cannot renew her expired Myanmar passport because the current Myanmar government (military junta) will not renew her valid, but expired passport. Actually, it would be unsafe for her to renew her passport at any Myanmar Embassy or Myanmar Consulate (under he control of he military junta) at this time as threats, even violent threats, are realistically possible to Myanmar citizens outside of Myanmar who the military junta perceive any kind of threat...

3.) a refugee or asylum holder can, in many instances, have no passports, but the host country can issue a Travel Document for such refugees or asylum holders....these Travel Document are not passports, as they do not confer any citizenship to the holder of such a Travel Document

4.) there are many instances of refugees having no documentation whatsoever, so, under the normal and usual circumstances of someone holding a passport to travel, unfortunately doesn't apply in these particular types of situations....

Even if you have an expired Myanmar Passport have you tried to get it renewed in Canberra, and you will get better help from the Thai consulate in Sydney, as most of the Thai staff there are Aussie residents and so much more aware of day-to-day stuff, whereas Canberra seems to be Thais on a posting from Bkk.

your post is incorrect you are not from Melbourne but Miramar.

You can only travel internationally with a passport. Without a passport, you cannot enter Thailand and there is no point to fill out a Thai visa application without a valid passport.

FYI— perhaps consider that the OP does NOT have a passport, but using an Australian Convention Travel Document/Titre de Voyage, and these documents require a Thai Visa, regardless of the nationality stated within the CTD book, which the nationality could be Stateless, and/or, could be under asylum or refugee

>

1.) the Thai Consulate has been closed for nearly 3 years now (consider it permanently closed); so the Thai Embassy in Canberra has jurisdiction over Melbourne = go to Canberra

2.) you have to do contact the old-fashioned way = go in-person to the Thai Embassy in Canberra

3.) as you have an Australian Convention Travel Document/Titre de Voyage, you need a Thai Visa; and, if experience with Thai Consulates in the USA and using DHS/USCIS Re-Entry Travel Permits and Refugee Travel Documents are anything to go by: since your Australian Convention Travel Document/Titre de Voyage is NOT a passport, the Thai Embassy will most likely issue a Thai Visa Sticker and not a Thai eVisa (even if the Thai Embassy/Consulate is using the Thai eVisa system)

4.) as the Thai Embassy and Thai Consulate in Australia are very new to the Thai eVisa system, clearly it may not be operational in real life yet and not yet issuing Thai eVisas.....

had a friend with a problem, they bought a connecting flight from Bangkok to Malaysia and went to the embassy directly there to get a visa

what country passport do you have? People are trying to help you but you don’t answer

Helps to disclose the country you actually hold a passport for so people can actually help you or are you hiding something??.

@Mary *******

you haven't disclosed your nationality or your passport or the travel document that the airline refused. I don't think I can offer any assistance to you.

Interesting. Asks for "URGENT HELP". Then ignores requests for further information

It would help if you entered the correct country there. Your story implied that Australia is not it.

What passport do you have ?

Did you try a different browser?

Do you have a passport?

E - visa Sydney...try...

What passport do you have?

The evisa system just shows Australia as an option yesterday. It appears it's not fully setup yet.

You could try contacting the office at Sydney.