Hello and help! I am a US citizen and will be traveling to Thailand next month (October 22) for about 6 months. I applied for the multiple entry tourist visa on the e-visa system and got an email 2 days ago saying:
* "Please re-apply VISA application: Information on VISA application MUST BE matched with Information on Passport." In your case, your middle name is Lorena but in your application you only put L there.
*Please note this is an auto generated e-mail. Please do NOT reply to this email.
Best wishes,
E-Visa Team*
The fields auto-populate once you upload a passport and I could swear I double-checked everything before I submitted it, but apparently, I missed it.
The email says it is a request for further document and when I go on the e-visa site it says my application is still processing and there is a purple dot that says "request document" but there appears to be no way to add or edit it.
My question is do I need to do a whole new visa application and pay the $200 fee again? It was submitted to the Los Angeles Thai Consulate and I have been trying to find contact information to call or email them to no avail. Has anyone had this happen and what did you do?
Thank you so much in advance!
TLDR : Answer Summary
A US citizen traveling to Thailand for six months applied for a multiple entry tourist visa but received an email indicating that there is a discrepancy with their name on the application compared to their passport. The e-visa application system auto-populated fields but failed to include the full middle name. The applicant is unsure if they need to submit a new application and pay the fee again, and has trouble contacting the Los Angeles Thai Consulate for assistance. Suggestions from the community include contacting the consulate via Facebook Messenger, considering a new application without payment, or visiting the consulate in person.
