This is NOT an official government website. We are an independent resource providing information and assistance to travelers.
What should I do if my Non Immigrant B visa is lost and I need to get a confirmation letter from the embassy?
Non Immigrant B VisaVisa ConfirmationEmbassy AssistanceImmigration ProceduresThailand Visa IssuesLost PassportConsular AffairsVisa ExtensionWork Permit Application
Jul 18, 2017
9 years ago
Maiken **********
ORIGINAL POSTERHi!
My passport was stolen/got lost. I had a Non Immigrant B visa.
I got my new passport and went to the Immigration Bureau. I had all the required papers and pictures with me (I thought) but it wasn't enough.
I need a letter from the embassy in Hanoi (where I got my visa) proving that my visa is real. I was sent to the Department of Consular Affairs. They would call me when they had the paper. They said Monday.
I haven't heard anything and they don't reply emails nor pick up their phone.
Do anyone know what to do in this situation? It's pretty urgent since I'm applying for extension and work permit + have to go to my home country soon for a short stay.
Thank you 🙏
My passport was stolen/got lost. I had a Non Immigrant B visa.
I got my new passport and went to the Immigration Bureau. I had all the required papers and pictures with me (I thought) but it wasn't enough.
I need a letter from the embassy in Hanoi (where I got my visa) proving that my visa is real. I was sent to the Department of Consular Affairs. They would call me when they had the paper. They said Monday.
I haven't heard anything and they don't reply emails nor pick up their phone.
Do anyone know what to do in this situation? It's pretty urgent since I'm applying for extension and work permit + have to go to my home country soon for a short stay.
Thank you 🙏
TLDR : Answer Summary
A user faced challenges after losing their passport with a Non Immigrant B visa. After obtaining a new passport, they were informed by the Immigration Bureau that they needed a letter from the Thai Embassy in Hanoi for visa confirmation. After difficulties contacting the embassy, the user finally received the necessary confirmation with assistance from the Department of Consular Affairs in Bangkok. The case illustrates the complexities of obtaining visa validation and the importance of maintaining communication with both local immigration offices and embassies.
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...recently on Facebook
Luca G.★★★★★
I used this agency for my DTV Visa...recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Tod *********
Every once in a while there is a success story like this (y)
Thanx to the O/P for posting how it all worked out for her :)
Thanx to the O/P for posting how it all worked out for her :)
Charmaine *********
Fantastic
All the best :)
All the best :)
Tod *********
What a good thing (y) Just curious, where is the Department of Consulate Affairs office that you went to so you could get them to contact the consulate in Vietnam about proof you got the visa from them?
Amornrat **********
Amazing, I did not know. We tried the same for some customer , but is was always a no no. Thank you
Maiken **********
ORIGINAL POSTERYes finally 👌
It's actually just a 5 min drive from the Immigration Bureau (government complex) 🙂
It's actually just a 5 min drive from the Immigration Bureau (government complex) 🙂
Reply to
Maiken **********
Reply
David ************
Thanks for the update on the closure with your issue. Don't see it much so it's very appreciated.
Maiken **********
ORIGINAL POSTERThank you everyone for your help. It's not easy to figure out the procedures regarding visas. Here's an update:
The Thai Embassy in Hanoi sent me an email yesterday saying I had to talk with the Immigration Office here in Bangkok, but ended the email by saying it was impossible and I had to get a new visa (and I was more than welcome to come back...)
So I printed all my papers again + picture of receipt so I could try again.
I first went to the Department of Consular Affairs again this morning and luckily they had my paper from Hanoi that confirmed my visa! They just didn't notify me about it or answered my calls/replied my emails.
So the conclusion is:
You can get your Non Immigrant B visa transferred if you have the letter from the Embassy.
But without the help of Department of Consular Affairs is was impossible for me to get that letter from the Thai Embassy in Hanoi.
The Thai Embassy in Hanoi sent me an email yesterday saying I had to talk with the Immigration Office here in Bangkok, but ended the email by saying it was impossible and I had to get a new visa (and I was more than welcome to come back...)
So I printed all my papers again + picture of receipt so I could try again.
I first went to the Department of Consular Affairs again this morning and luckily they had my paper from Hanoi that confirmed my visa! They just didn't notify me about it or answered my calls/replied my emails.
So the conclusion is:
You can get your Non Immigrant B visa transferred if you have the letter from the Embassy.
But without the help of Department of Consular Affairs is was impossible for me to get that letter from the Thai Embassy in Hanoi.
Tod *********
Unfortunately I have seen people in a similar situation who were on the initial entry of a visa (in your case 90 days) and those people had to go get a brand new visa because they didn't have their original receipt from when they bought the visa at the consulate.
You don't have your receipt from when you got the visa in Hanoi?
Let us know what happens. Good Luck
You don't have your receipt from when you got the visa in Hanoi?
Let us know what happens. Good Luck
Amornrat **********
If you just had the visa and entered Thailand to get the 90day stamp and no work permit or extension than the visa is lost.............
Maiken **********
ORIGINAL POSTERI just checked and I have a picture. I don't think I have the original receipt, but I really hope so!
Maiken **********
ORIGINAL POSTERHi Tod,
Thank you for your reply. I think I have a picture but that's probably not enough. I'll check when I'm home.
I'll keep you updated!
Thank you for your reply. I think I have a picture but that's probably not enough. I'll check when I'm home.
I'll keep you updated!
Reply to
Maiken **********
Reply
David ************
Have you thought maybe to contact the embassy in Hanoi. Just a thought....
David ************
@Maiken ********************
Pretty normal then.Maiken **********
ORIGINAL POSTERUnfortunately they don't pick up their phone and they don't answer emails 😞
David ************
@Maiken ********************
just curious. Where they if any help.Maiken **********
ORIGINAL POSTERYes I have already tried that.
Reply to
Maiken **********
Reply
Charmaine *********
I'm in Hanoi going to embassy at 3pm
Can I help in anyway
Can I help in anyway
Maiken **********
ORIGINAL POSTER@Charmaine ********
thanks 🙂 I've sent you a pmCharmaine *********
Okay lwhat is the letter you need? Send me a pm
All and everything you need I'll ask for you
Get the details if I can :)
All and everything you need I'll ask for you
Get the details if I can :)
Maiken **********
ORIGINAL POSTERHi Charmaine, thank you!!
If you can ask them how I can get that letter and who I should contact that would be great
If you can ask them how I can get that letter and who I should contact that would be great
Reply to
Maiken **********
Reply
Robert *******
Try to contact the Thai Embassy in Hanoi yourself and explain the situation: Address: 26 Phan Bội Châu, Trần Hưng Đạo, Hoàn Kiếm, Hà Nội, Vietnam
Phone:+84 24 3823 5092
Phone:+84 24 3823 5092
Maiken **********
ORIGINAL POSTERThank you. I've sent them an email but doesn't seem to be enough. No response. I'll try to call them.
Reply to
Maiken **********
Reply
3 comments
2 years ago
12 comments
2 years ago
4 comments
2 years ago
22 comments
2 years ago
49 comments
2 years ago
6 comments
3 years ago
11 comments
3 years ago
2 comments
3 years ago
5 comments
3 years ago
2 comments
3 years ago
3 comments
3 years ago
16 comments
4 years ago
31 comments
4 years ago
6 comments
6 years ago
30 comments
6 years ago
10 comments
6 years ago
2 comments
6 years ago
12 comments
6 years ago
1 comments
6 years ago
6 comments
6 years ago
8 comments
7 years ago
0 comments
7 years ago
0 comments
7 years ago
0 comments
7 years ago
14 comments
8 years ago
7 comments
a month ago
9 comments
a month ago
21 comments
a month ago
16 comments
a month ago
8 comments
a month ago
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.