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What should I do if my Non Immigrant B visa is lost and I need to get a confirmation letter from the embassy?

Non Immigrant B Visa Visa Confirmation Embassy Assistance Immigration Procedures Thailand Visa Issues Lost Passport Consular Affairs Visa Extension Work Permit Application

Jul 18, 2017

7 years ago

Maiken **********

ORIGINAL POSTER

Hi!

My passport was stolen/got lost. I had a Non Immigrant B visa. 

I got my new passport and went to the Immigration Bureau. I had all the required papers and pictures with me (I thought) but it wasn't enough. 

I need a letter from the embassy in Hanoi (where I got my visa) proving that my visa is real. I was sent to the Department of Consular Affairs. They would call me when they had the paper. They said Monday. 

I haven't heard anything and they don't reply emails nor pick up their phone. 

Do anyone know what to do in this situation? It's pretty urgent since I'm applying for extension and work permit + have to go to my home country soon for a short stay. 

Thank you 🙏

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TLDR : Answer Summary

A user faced challenges after losing their passport with a Non Immigrant B visa. After obtaining a new passport, they were informed by the Immigration Bureau that they needed a letter from the Thai Embassy in Hanoi for visa confirmation. After difficulties contacting the embassy, the user finally received the necessary confirmation with assistance from the Department of Consular Affairs in Bangkok. The case illustrates the complexities of obtaining visa validation and the importance of maintaining communication with both local immigration offices and embassies.

Tod *********

Every once in a while there is a success story like this (y)

Thanx to the O/P for posting how it all worked out for her :)

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Charmaine *********

Fantastic

All the best :)

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Tod *********

What a good thing (y) Just curious, where is the Department of Consulate Affairs office that you went to so you could get them to contact the consulate in Vietnam about proof you got the visa from them?

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Amornrat **********

Amazing, I did not know. We tried the same for some customer , but is was always a no no. Thank you

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Maiken **********

ORIGINAL POSTER

Yes finally 👌

It's actually just a 5 min drive from the Immigration Bureau (government complex) 🙂

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Maiken **********

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David ************

Thanks for the update on the closure with your issue. Don't see it much so it's very appreciated.

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Maiken **********

ORIGINAL POSTER

Thank you everyone for your help. It's not easy to figure out the procedures regarding visas. Here's an update:

The Thai Embassy in Hanoi sent me an email yesterday saying I had to talk with the Immigration Office here in Bangkok, but ended the email by saying it was impossible and I had to get a new visa (and I was more than welcome to come back...)

So I printed all my papers again + picture of receipt so I could try again.

I first went to the Department of Consular Affairs again this morning and luckily they had my paper from Hanoi that confirmed my visa! They just didn't notify me about it or answered my calls/replied my emails.

So the conclusion is:

You can get your Non Immigrant B visa transferred if you have the letter from the Embassy.

But without the help of Department of Consular Affairs is was impossible for me to get that letter from the Thai Embassy in Hanoi.

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Tod *********

Unfortunately I have seen people in a similar situation who were on the initial entry of a visa (in your case 90 days) and those people had to go get a brand new visa because they didn't have their original receipt from when they bought the visa at the consulate.

You don't have your receipt from when you got the visa in Hanoi?

Let us know what happens. Good Luck

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Amornrat **********

If you just had the visa and entered Thailand to get the 90day stamp and no work permit or extension than the visa is lost.............

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Maiken **********

ORIGINAL POSTER

I just checked and I have a picture. I don't think I have the original receipt, but I really hope so!

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Maiken **********

ORIGINAL POSTER

Hi Tod,

Thank you for your reply. I think I have a picture but that's probably not enough. I'll check when I'm home.

I'll keep you updated!

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Maiken **********

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David ************

Have you thought maybe to contact the embassy in Hanoi. Just a thought....

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David ************

@Maiken ********************

Pretty normal then.

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Maiken **********

ORIGINAL POSTER

Unfortunately they don't pick up their phone and they don't answer emails 😞

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David ************

@Maiken ********************

just curious. Where they if any help.

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Maiken **********

ORIGINAL POSTER

Yes I have already tried that.

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Maiken **********

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Charmaine *********

I'm in Hanoi going to embassy at 3pm

Can I help in anyway

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Maiken **********

ORIGINAL POSTER

@Charmaine ********

thanks 🙂 I've sent you a pm

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Charmaine *********

Okay lwhat is the letter you need? Send me a pm

All and everything you need I'll ask for you

Get the details if I can :)

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Maiken **********

ORIGINAL POSTER

Hi Charmaine, thank you!!

If you can ask them how I can get that letter and who I should contact that would be great

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Maiken **********

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Robert *******

Try to contact the Thai Embassy in Hanoi yourself and explain the situation: Address: 26 Phan Bội Châu, Trần Hưng Đạo, Hoàn Kiếm, Hà Nội, Vietnam

Phone:+84 24 3823 5092

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Maiken **********

ORIGINAL POSTER

Thank you. I've sent them an email but doesn't seem to be enough. No response. I'll try to call them.

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Maiken **********

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