Hi all. So, I've just submitted my Thailand Pass application and then noticed that, for some reason, my vaccine certificates issued by the Malaysian authorities say I am Ukranian, rather than British (which I actually am). God knows how this happened. I hadn't noticed before as the nationality status is correct on the electronic certificates but when I downloaded to photograph them (ThailandPass needs jpeg) the nationality changed to Ukranian! I was thinking of flagging the problem through the testgo@consular.go.th emergency email rather than waiting for a rejection. So, questions: 1) If you get rejected, is there an opportunity to provide an explanation for the problem they raise? 2) Does anyone have any experience of interacting with the ThailandPass people by email? Are they responsive/open to discussion over email? TIA
TLDR : Answer Summary
A user has encountered an issue with their Thailand Pass application where the vaccine certificates incorrectly state their nationality as Ukranian instead of British. They are considering contacting the emergency email for assistance and have questions about the rejection process and responsiveness of Thailand Pass support. Community members suggest reapplying with correct details, checking for passport number accuracy, and taking screenshots of the correct information if visible.
