I have the same problem, use your new phone as a WiFi hot-spot, connect your old phone and use the app like that till you can get back and sort it out with your bank, hope this helps.
not for the o visa over 50 I got one last year, still valid now, insurance not required. No police check. Just flights, bank statement and I honestly can't remember what else I had to send but for the insurance part I just wrote N/A on a piece of paper and photographed it and uploaded it in the insurance section, police check I think is for the OA.
Phayatai hospital sriracha was half the price of Bangkok hospital. 5 years ago mind, full cancer screening. Mri on head and torso, blood tests and ultrasound scan.
*****
bht. Only went to enquire and came out 3 hrs later all done. Report in English and a talk with a doctor explaining findings. Excellent service at the time.