Ok thanks for sharing your experience. I do think it's just the branch. I will try another one this week and see if I can get better service. It really shouldn't take months.
I am doing it directly with the bank. I know there are restrictions on some things. Foreigner accounts can't access certain bank priviledges. We just tried to take cash out of the money machine without a card, the scan wouldn't work. Things like that can be a pain, but to buy using Scan To Pay works just fine.
I know ... and I agree. It just seems that with Bangkok Bank Central, it's become quite the nightmare. They seem to turn over the staff at that branch. The people haven't been the same lately. That might have something to do with it. Personally I love the banking app and everything I can do with my account. It's just opening a new one seems to be quite difficult. Hope you get to come back to Thailand soon.
I have a Wise account too. But not good to pay Thai staff with that account. We also have trades people come to the house to fix things from time to time. I like to pay them on the day with PromptPay. Need a Thai account for that unfortunately.
Thank you. I am with Bangkok Bank at Central Chiang Rai. I have options now after speaking to others here. I appreciate your feedback. Heck, I could spend a whole day and just apply with all the banks that will talk to me and see how I go. 😆🙈 Seriously though, I'm sure I'll sort it sometime soon.
thanks for the tip. We pay staff weekly on our joint bank account, they can see all the transactions so that shouldn't be a problem. They have my work permit already, I have it with me for every visit. I'll ask to see the branch manager next time I go in. I do think another branch might be a good move too given what others are saying.