In Phuket it takes around -3-4 day's to get the username and temporary password
If you fill out the form for registration right you will get and email right away where you have to click on the link in the email to confirm and then then they will go around 3-4 day's before you get the username and temporary password
And the. Change the password and do the registration and it's done and you will be up running
I would ask your landlord to take a screenshot of that website it will say he waiting for approval or he could also call the number in the top of the site to speed it up