@Malcolm ******

you're right chum. Costs nothing to continually bombard them. X

@Peter ********

I did indeed, arrived next day, 1nights quarantine and off we went.

Being deliberately obtuse as my old English teacher would have said 😄

@Ron ********

even when I asked to see supervisor she was busy! And delayed coming to speak to us till the last possible minute which if course forced our hand.

This is from the link they sent in their email, I sent it back to them

@So **********

thank you so much. I was wondering what to do next. I have sent them a follow up reply with screenshot of Thai pass and the test&go regulations, I'll see what their reply is. It could turn into a bit of a saga but hey I'll keep it going.

@Kevin **********

oh right. Check-in clerk said e needed 7night quarantine. She quoted some obscure website called traveldoc.aero and said that was what All and she emphasized All airlines go by. I told her it wasn't updated but she insisted it is updated hourly. I showed her Thai Embassy website which shows new regulations since 1nov,she was still having none of it!

@Kevin **********

I've actually taken a screenshot off their suggested site and sent it back to them!

@Kevin **********

I know! It's like they're deliberately misunderstanding the problem relevant to my situation. It's all on the website they have given me the link for!

Thanks Ian. We ended up booking a useless 7 night quarantine hotel to ensure we got boarding. I had the test&go but it didn't satisfy her. All I'm asking for is compensation for obselete hotel booking.