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Why can't I proceed to payment for my Thai visa application even after submission?

Thai visa applicationPayment issuesVisa documentationNON-O VisaE-visaExpat experience in Thailand
Sep 7, 2024
2 months ago
Lili ********
ORIGINAL POSTER
I use chrome book n was able to change password n submit both documents n were accepted n given a number but there is no data n cannot proceed to payment. Maybe I already paid earlier.
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TLDR : Answer Summary
A user reported an issue with their Thai visa application, where they were unable to proceed to payment after submitting required documents, despite being given a reference number. Community members noted that if additional documents were requested, it likely indicates that payment had already been processed. There were suggestions to check for a 'Check Status' link on the website, and the importance of having payment confirmation from the bank or email was highlighted. Others shared their past experiences and confirmed the non-refundable nature of the visa application fee.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Chris ********
Just completed mine , looks like you haven’t paid
2 months ago
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Chris ********
@Lili *******
 southern ontario
2 months ago
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Chris ********
@Lili *******
ont wow well that’s up there lol
2 months ago
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Lili ********
ORIGINAL POSTER
@Chris *******
 where r u? Sunny BC?
2 months ago
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Lili ********
ORIGINAL POSTER
@Chris *******
 It snows September to June. We have no snow in July n August. It snowed on Labour Day this year wet snow.
2 months ago
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Lili ********
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Chris ********
@Lili *******
no its non refundable i am in Canada sounds like you are missing some paperwork or you have some sort of past they are looking at
2 months ago
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Lili ********
ORIGINAL POSTER
@Chris *******
 I got visa after 7 days. They took money right away. Where in Canada? BC or Ontario? Me Nunavut.
2 months ago
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Lili ********
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Lili ********
ORIGINAL POSTER
@Chris *******
 bank advised $650 cleared so I cannot get my money back if visa not granted. Normally when pending they put a hold on the money only.
2 months ago
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Lili ********
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Helen ********
If you don't have notifications from your bank or credit card, you should have a receipt in your email showing payment was accepted. It shows a e-receipt for your e-visa.
2 months ago
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Lili ********
ORIGINAL POSTER
@Helen *******
 bank confirmed payment
2 months ago
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Lili ********
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Ruth *******
Do you see the barely visible “Ch”? That actually says “Check Status”. If you can click it, you should be able to see your applications. You may be having a problem with your screen size. You may want to try a different browser, but perhaps just clicking that spot will get you to the right spot.

Meanwhile, multiple people have mentioned that you were asked after your application for additional documents. Somehow, I’m not seeing that in your post. Were you emailed that request or was that on the website?
2 months ago
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Lili ********
ORIGINAL POSTER
@Ruth ******
 someone called me.
2 months ago
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Lili ********
ORIGINAL POSTER
@Ruth ******
 someone called me n wanted a letter to explain what IA mean. Investment Account n it is redeemable within 24 hours. Bank gave me to upload n was successful.
2 months ago
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Ruth *******
@Lili *******
 ahhh. I did not see that in your post. You should be good then. You can track your status at the “Check status” link.
2 months ago
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Ruth *******
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Declan **********
If they've asked for more documents then you've paid. They won't touch the application until you have paid.
2 months ago
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John *******
You had to have already paid, since someone has been reviewing your application already and informing you that you need additional docs. If you hadn’t already paid, no one would even look at it.
2 months ago
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Lili ********
ORIGINAL POSTER
@John ******
 Thanks n let’s keep our fingers crossed n wait for the DTV.
2 months ago
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Lili ********
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Brandon ************
If you got to the point where they asked you for extra documents, then you already paid previously.
2 months ago
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Lili ********
ORIGINAL POSTER
@Brandon ***********
 thanks n I just logged out
2 months ago
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Lili ********
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Thai Visa Advice and Everything Else
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The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
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