What should I do if I'm having continuous issues with the Thai embassy portal and risk losing my visa application fee?

The verification code is case sensitive, bro

The verification code is case sensitive, bro

Change browser and if you have problems reading the captcha enlarge the screen. That usually helps.

Be aware that most official websites in Thailand are very basic. To be fair, I have similar issues with tech companies' websites where you'd expect they'd have the money and know-how to design & build robust interfaces...

A rule of thumb is to open the browser in private or incognito mode (empty cache and cookies) - it sometimes helps to restart the computer because some browsers keep the private data even if you close the window 😮

And to try a variety of browsers because most "official" (i.e. government, bank, insurance or online shop) developers in Thailand implement the website on their favorite browser and seldom (if ever) bother to make allowances for different browser standards or run tests on different browsers and platforms.

Sometimes the app browsers (Chrome on Android and Safari/Chrome on IOS) are also good contenders for these amateurish websites.

You're not going to change anything by whinging. You have to come up with a workaround solution for each case. Once you are successful with a particular website, keep a note of which browser & platform/device you used, for the next time!

:)

Take a screenshot of the captcha and upload to ChatGPT, it gets it right every time

I often had similar issues on various Thai Govt portals until I changed browser to Google Chrome. Before i used Safari. I almost drove mad…

Don‘t forget to clear cache.

Just change the captcha until you can read one clearly. Google chrome usually works but not explorer. Do not use autofill anywhere. Make sure files you are uploading are not too large. Scroll down a page even if you think you are at tge bottom as there might well be something else there to click on. That us my experience of thai immigration web sites.

The captcha has been problematic

Try a different browser, clear cache, use incognito mode.