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What can I do if my Thai visa was approved and then unexpectedly rejected?

Thai visavisa rejectionvisa applicationNON-O visaDTV applicationembassy processvisa documentationexpat issues
Jul 1, 2025
13 days ago
Anonymous *************
ORIGINAL POSTER
UPDATE: My Visa was officialy APPROVED on June 27, and then rejected on June 30. Applied from Ho Chi Minh. I posted about this on this community.

What happened: I contacted the HCM consulate on Line. You can see their answers on image.

Do you know what can I do ? This situation is very unfair. First, not only for this specific case but, not giving any reason for the rejection and encouring to reapply and pay again is a complete scam process. Second, I was granted the Visa, told my family, my friends in Thailand, already preparing my new life, to finally tell them I'm rejected ? I didn’t even get a chance to react or fix anything.

I’m currently in Vietnam but far from Ho Chi Minh, and I’m now stuck dealing with extra costs and confusion caused by their mistake. If I reapply can I reuse my translated bank documents (around 10/14 days old) ?
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TLDR : Answer Summary
A user shared their frustrating experience of having their Thai visa initially approved, only to be rejected three days later without any explanation. They are currently facing difficulties and additional costs due to this sudden change and are uncertain about how to proceed, including whether they can reuse their previously submitted documents for a new application. Commenters in the community provided various perspectives, emphasizing the need to clarify the reason for the rejection before reapplying and noting that such bureaucratic errors can happen frequently within Thai immigration processes.
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13 days ago
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Wannikea *********
I think you're in a bit of a unique situation, the embassy seems genuinely remorseful, I'd take this opportunity to reply to the email with a single request of what exactly was wrong with your application. As far getting anywhere with them in losing your fee or whatever, it ain't gonna happen, so don't go there. Just simply say thank you for the follow-up answer and ask if they would be so kind as to inform you where your application was weak or failed. Good luck.
13 days ago
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Dnatjugweme ************
@Wannikea ********
 The OP actually knows where their application was weak. Provided "uncredible employment documents" 🫠. This remark was on their soon-to-be-canceled visa too. OP first sent documents which were not adequate. After a request for further documents, OP added documents which contained the disclaimer: "this document has no legal value" and no other document/explanation. The document was actually OK, but this mention is standard and it definitely made a bad impression. OP should have sent another one, or at least provide clarification.
13 days ago
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Wannikea *********
@Dnatjugweme ***********
 thanks for that, I hadn't seen anything in the thread posts with such info
12 days ago
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Dnatjugweme ************
@Wannikea ********
 Some of the facts are not in posts, the applicant told me in a DM. I expected the mention "this document has no legal value" to be an issue. He did not blink an eye and sent the doc without an explanation. An easy way around it would have been to provide the link to the English language website of the business register in the cover letter, together with a short explanation of how to check the authenticity of the data submitted.
12 days ago
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Tammi *****
@Dnatjugweme ***********
 Hold on. So isn't employed by the company, or credibility of the company is questionable?
12 days ago
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Dnatjugweme ************
@Tammi ****
 It's his own biz. He provided, in a second attempt after having provided somewhat unrelated docs, an extract of the business register which has a nasty, although standard mention ("this document has no legal value"). OP has been doing everything a bit light-heartedly, I suppose. His translations were definitely off as well. Provided the translations only (probably using Google Translate with lens), not the original documents.
12 days ago
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Tammi *****
@Dnatjugweme ***********
 I think some people have been approved as directors of their LLC. It's a question of whether there's been consistent income and how long the co has been in business. I didn't know about translations, but I've seen people getting approved with not necessarily official translations (usually bank statements), but I could be wrong.
12 days ago
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Dnatjugweme ************
@Tammi ****
 Of course you can be successful as a biz owner, that's what I did. His documents were not OK. A nasty mention on the extract of business register, even if it's a standard one. Plus he provided only the translation, not the original document. Translations, whether official or done on your own, always accompany the original document.
12 days ago
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Tammi *****
@Dnatjugweme ***********
 Those are fair assessments
12 days ago
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Tammi *****
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Dom ********
This isn’t the first post about this. Honestly maybe they are banking on you applying again, ie, double the admin fee 🤷‍♂️ makes no sense and is very unfair
13 days ago
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John **********
Normally you get an email with the result of your application. What does that email show? Could it be they were just correcting the text on the portal?
13 days ago
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John *******
@John *********
 as he mentioned yesterday, he was approved on Friday, was able to log in and download the approval form, but then they sent a follow up email on Monday saying it was rejected and now the portal says rejected. So someone (or system) approved him incorrectly and then realized the error and rejected him the next day.
13 days ago
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John **********
@John ******
 I must have missed the bit where he said he downloaded it. But I was asking specifically about the email content
13 days ago
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John *******
@John *********
 it is a follow up post from yesterday
13 days ago
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John **********
@John ******
 that doesn't look like an email to me
13 days ago
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John *******
@John *********
 updated to “post”. Suggest you take the time to look at his post yesterday. It might help you understand the crazy scenario.
13 days ago
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John **********
@John ******
 ok. Gone back and had a look. The only email I see is the one where it says the visa was rejected. I can see where it is approved in the portal. The latest messages I see above appear to be in Line, not email. Unless I'm missing something it looks to me like an issue with the portal which provided bad information which they then corrected. The email they received correctly showed the status as rejected. Sometimes things go wrong with online platforms as appears to be the case here which is why I was keen to see the email which correctly clarifies the position. Confusing yes, crazy no, just a platform error which can happen sometimes unfortunately
13 days ago
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John *******
@John *********
 Maybe I am wrong, but is this not an email? Your initial question was “what does that email show?”. Then you asked if they corrected the text on the portal. It is clear that someone (or system) approved the visa and then the next day it was caught that this was a wrong. Regardless, rejected.
13 days ago
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John **********
@John ******
 ah I should have looked more closely, I assumed that was the portal
12 days ago
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John **********
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Peter *******
Stuff like this makes me think thrice about even applying for a DSTV! I mean, you lose the money, for what? So they are IMMUNE to any consequences of making mistakes on THEIR side? It's ridiculous!
13 days ago
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Dnatjugweme ************
Send me a DM. In French is OK.
13 days ago
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Daisy ********
Did they tell you the reason for the rejection? If you don't know, then how can you reapply?
13 days ago
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Luit *****************
I understand you are disappointed.

Because we do not know why you were reacted it is difficult to say it that is unfair.

I do not see they encourage you to apply again, so if I were you I would try to find out what might be the cause for rejection. Can it be wrong filled information in combination with your passport data?
13 days ago
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John *********
Could be something just not right with the data you submitted, it’s difficult for anyone to know why you were rejected with out the full facts.
13 days ago
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Anonymous ******************
It seems the myth that an approved DTV can’t be canceled has just been shattered...
13 days ago
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Luit *****************
Anonieme deelnemer 524 Of course a visa can be cancelled.
13 days ago
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Anonymous ******************
@Luit ****************
 (Just pretending I wasn't aware 😛).
13 days ago
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Anonymous ******************
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Fitfac *****************
This is typical of the Thai bureaucracy — even Thai people experience this kind of situation regularly. The only thing you can do is accept it.
13 days ago
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Ay *****
Diabolical
13 days ago
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Greg ********
100% native English speaker wrote that!
13 days ago
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Dnatjugweme ************
@Greg *******
 The AI is trained by native speakers.
13 days ago
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Stéfan ********
@Dnatjugweme ***********
 they probably have a set of prewritten answers and explanations
13 days ago
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Dnatjugweme ************
@Stéfan *******
 Most probably yes, but this case is somewhat special. At least a bit of re-arranging/elaborating was necessary here.
13 days ago
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Dnatjugweme ************
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Greg ********
@Dnatjugweme ***********
 I use AI multiple times daily. I very much doubt that was AI. If it was it is very good. I almost have mine speaking in my own and my brand voice. Takes a lot of training and good prompts.
13 days ago
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Dnatjugweme ************
@Greg *******
 Someone who already speaks very good English – but is not a native speaker – could have asked the AI to reword their answer to make it sound more natural. That way, I'm pretty sure a simple prompt would work.
13 days ago
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Greg ********
@Dnatjugweme ***********
 I reckon senior Diplomat educated in the UK. :-) Old money might have gone to Oxbridge :-)
13 days ago
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Dnatjugweme ************
@Greg *******
 The case was so serious that some senior official had to jump in.
13 days ago
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Greg ********
@Dnatjugweme ***********
 Well if it looks like a complaint might be forthcoming it would be passed upstairs. The Head of Consular maybe. Ambassadors do not like formal complaints about embassies. DM me if you want to ask how I know :-)
13 days ago
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Dnatjugweme ************
@Greg *******
 I know it too, have worked with an embassy.
13 days ago
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Anonymous *************
ORIGINAL POSTER
@Dnatjugweme ***********
 it took them about 30 minutes since they read my message if that helps
13 days ago
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Anonymous *************
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Upadhyay *********
You’ll need to figure out why it was rejected, before reapplying.
13 days ago
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Anonymous *************
ORIGINAL POSTER
@Upadhyay ********
 by telepathy
13 days ago
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Anonymous *************
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Tom ***********
While it's definitely unfortunate, if it was the opposite, meaning they had assessed you as being approved but rejected you by an administrative error then that would be something. In your case they are saying they planned on rejecting you, the system batched you in with approvals, they found the error and corrected it.

Outside of the fact that you were given mistaken hope for a couple of days, the point is that you were rejected because that's what they determined when they reviewed your file.
13 days ago
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Dnatjugweme ************
@Tom **********
 If it were the other way around, they probably wouldn't admit it though...
13 days ago
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Dnatjugweme ************
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Peter ***********
A scam? In Thailand? I don't believe that!
13 days ago
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Anonymous ******************
Sorry to hear that. The DTV application fee is non-refundable, and these are the terms you agreed to when applying. The information provided is the same for everyone, certainly not the clearest, but no different from what others receive. If your application was denied, it's likely that something was missing or incorrect in your submission.
13 days ago
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Elías ********
Participante anónimo 524 you clearly didn't read a thing 🤷🏻
13 days ago
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Anonymous ******************
@Elías *******
 I did... Thanks.
13 days ago
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Anonymous ******************
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Anonymous *************
ORIGINAL POSTER
Participant anonyme 524 Have you read ? That’s so the biggest problem here
13 days ago
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Anonymous ******************
Participant(e) anonyme Yeah you're pissed because you've got approved for some hours and then got later denied. Got it. That doesn't change the fact the documents you've initially provided weren't sufficient enough to be accepted.
13 days ago
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Ivan ************
Anonymous participant 524 the problem is they aren't telling him WHAT wasn't sufficient.
12 days ago
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Anonymous ******************
@Ivan ***********
 This is the same with all denied applications. That's unfortunately the risk you take here when applying. I agree that's not ideal but DTV is also the best deal in Thailand (and around Asia).
12 days ago
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Anonymous ******************
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Anonymous *************
ORIGINAL POSTER
Apparently it’s ok to change a visa from approved to rejected, but the opposite is IMPOSSIBLE 🤡🤡🤡🤡
13 days ago
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Anonymous ******************
Anonymous participant I know it must suck and i understand how disappointed and angry you must feel, but there’s nothing you can do about it now. Seeing you’re still in Vietnam, I’d recommend you reapply in Hanoi, the turnaround time there is only around 5 working days.
13 days ago
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BaNaN******
Anonymous participant but they didn’t want to approve your visa, they didn’t change by mistake, they approved by mistake
13 days ago
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Anonymous *************
ORIGINAL POSTER
BaNaNa
*****
Ok but whatever, they did. And closing my case instead of letting me know what is wrong and let me change it, not giving me anything for their mistake is unreal.
13 days ago
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John *******
Anonymous participant unfortunately they never give a reason for the rejection.
13 days ago
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John *******
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Bobby *********
An embassy doesn’t get to be mistake ridden. Concerning to say the least.
13 days ago
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Luit *****************
@Bobby ********
 It indeed is concerning, but everywhere where people work mistakes are made unfortunately.
13 days ago
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Bobby *********
@Luit ****************
 how they went about it is also concerning. 3 days later? A thorough explanation is the least they could do. Refunding him for the cost of his plane ticket and hotel is the most. This is careless and sloppy.
13 days ago
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John *******
@Bobby ********
 In reality I was one business day later. Just happened to be the weekend.
13 days ago
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Luit *****************
@Bobby ********
 We don't know how they found out they made a mistake and what is the reason for rejection.

They never refund anything, that is according the rules, it is not customer friendly, but this is how most countries handle their visa applications.

Also explanations are rarely given.

Embassies are not commercial companies, if you want the possibility of refunds, you have to choose an agent that guarantees visa or refund.

Of course you pay for this guarantee.
13 days ago
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Bobby *********
@Luit ****************
 which is fine. But make the correct decision the first time or provide an explanation why it was reached the second time around three days later. It’s a matter of simple professionalism and ownership. That’s all.
13 days ago
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Luit *****************
@Bobby ********
 Just like you I think this should not be possible, but people make mistakes.

What I think is strange that obviously after approving or rejecting there still is another check that found this mistake.

I think that check should be done before communicating the result to the applicant.
13 days ago
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Luit *****************
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