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What can I do if my Thai visa was approved and then unexpectedly rejected?
Thai visavisa rejectionvisa applicationNON-O visaDTV applicationembassy processvisa documentationexpat issues
Jul 1, 2025
10 months ago
Anonymous *************
ORIGINAL POSTERUPDATE: My Visa was officialy APPROVED on June 27, and then rejected on June 30. Applied from Ho Chi Minh. I posted about this on this community.
What happened: I contacted the HCM consulate on Line. You can see their answers on image.
Do you know what can I do ? This situation is very unfair. First, not only for this specific case but, not giving any reason for the rejection and encouring to reapply and pay again is a complete scam process. Second, I was granted the Visa, told my family, my friends in Thailand, already preparing my new life, to finally tell them I'm rejected ? I didn’t even get a chance to react or fix anything.
I’m currently in Vietnam but far from Ho Chi Minh, and I’m now stuck dealing with extra costs and confusion caused by their mistake. If I reapply can I reuse my translated bank documents (around 10/14 days old) ?
What happened: I contacted the HCM consulate on Line. You can see their answers on image.
Do you know what can I do ? This situation is very unfair. First, not only for this specific case but, not giving any reason for the rejection and encouring to reapply and pay again is a complete scam process. Second, I was granted the Visa, told my family, my friends in Thailand, already preparing my new life, to finally tell them I'm rejected ? I didn’t even get a chance to react or fix anything.
I’m currently in Vietnam but far from Ho Chi Minh, and I’m now stuck dealing with extra costs and confusion caused by their mistake. If I reapply can I reuse my translated bank documents (around 10/14 days old) ?
TLDR : Answer Summary
A user shared their frustrating experience of having their Thai visa initially approved, only to be rejected three days later without any explanation. They are currently facing difficulties and additional costs due to this sudden change and are uncertain about how to proceed, including whether they can reuse their previously submitted documents for a new application. Commenters in the community provided various perspectives, emphasizing the need to clarify the reason for the rejection before reapplying and noting that such bureaucratic errors can happen frequently within Thai immigration processes.
DTV VISA RESOURCES / SERVICES
- Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Jabari ****
Welcome to Thailand! Smh
Wannikea *********
I think you're in a bit of a unique situation, the embassy seems genuinely remorseful, I'd take this opportunity to reply to the email with a single request of what exactly was wrong with your application. As far getting anywhere with them in losing your fee or whatever, it ain't gonna happen, so don't go there. Just simply say thank you for the follow-up answer and ask if they would be so kind as to inform you where your application was weak or failed. Good luck.
Dnatjugweme ************
@Wannikea ********
The OP actually knows where their application was weak. Provided "uncredible employment documents" 🫠. This remark was on their soon-to-be-canceled visa too. OP first sent documents which were not adequate. After a request for further documents, OP added documents which contained the disclaimer: "this document has no legal value" and no other document/explanation. The document was actually OK, but this mention is standard and it definitely made a bad impression. OP should have sent another one, or at least provide clarification.Wannikea *********
@Dnatjugweme ***********
thanks for that, I hadn't seen anything in the thread posts with such infoDnatjugweme ************
@Wannikea ********
Some of the facts are not in posts, the applicant told me in a DM. I expected the mention "this document has no legal value" to be an issue. He did not blink an eye and sent the doc without an explanation. An easy way around it would have been to provide the link to the English language website of the business register in the cover letter, together with a short explanation of how to check the authenticity of the data submitted.Tammi *****
@Dnatjugweme ***********
Hold on. So isn't employed by the company, or credibility of the company is questionable?Dnatjugweme ************
@Tammi ****
It's his own biz. He provided, in a second attempt after having provided somewhat unrelated docs, an extract of the business register which has a nasty, although standard mention ("this document has no legal value"). OP has been doing everything a bit light-heartedly, I suppose. His translations were definitely off as well. Provided the translations only (probably using Google Translate with lens), not the original documents.Tammi *****
@Dnatjugweme ***********
I think some people have been approved as directors of their LLC. It's a question of whether there's been consistent income and how long the co has been in business. I didn't know about translations, but I've seen people getting approved with not necessarily official translations (usually bank statements), but I could be wrong.Dnatjugweme ************
@Tammi ****
Of course you can be successful as a biz owner, that's what I did. His documents were not OK. A nasty mention on the extract of business register, even if it's a standard one. Plus he provided only the translation, not the original document. Translations, whether official or done on your own, always accompany the original document.Tammi *****
@Dnatjugweme ***********
Those are fair assessmentsReply to
Tammi *****
Reply
Dom ********
This isn’t the first post about this. Honestly maybe they are banking on you applying again, ie, double the admin fee 🤷♂️ makes no sense and is very unfair
John **********
Normally you get an email with the result of your application. What does that email show? Could it be they were just correcting the text on the portal?
John *******
@John *********
as he mentioned yesterday, he was approved on Friday, was able to log in and download the approval form, but then they sent a follow up email on Monday saying it was rejected and now the portal says rejected. So someone (or system) approved him incorrectly and then realized the error and rejected him the next day.John **********
@John ******
I must have missed the bit where he said he downloaded it. But I was asking specifically about the email contentJohn *******
@John *********
it is a follow up post from yesterdayJohn **********
@John ******
that doesn't look like an email to meJohn *******
@John *********
updated to “post”. Suggest you take the time to look at his post yesterday. It might help you understand the crazy scenario.John **********
@John ******
ok. Gone back and had a look. The only email I see is the one where it says the visa was rejected. I can see where it is approved in the portal. The latest messages I see above appear to be in Line, not email. Unless I'm missing something it looks to me like an issue with the portal which provided bad information which they then corrected. The email they received correctly showed the status as rejected. Sometimes things go wrong with online platforms as appears to be the case here which is why I was keen to see the email which correctly clarifies the position. Confusing yes, crazy no, just a platform error which can happen sometimes unfortunatelyJohn *******
@John *********
Maybe I am wrong, but is this not an email? Your initial question was “what does that email show?”. Then you asked if they corrected the text on the portal. It is clear that someone (or system) approved the visa and then the next day it was caught that this was a wrong. Regardless, rejected.John **********
@John ******
ah I should have looked more closely, I assumed that was the portalReply to
John **********
Reply
Peter *******
Stuff like this makes me think thrice about even applying for a DSTV! I mean, you lose the money, for what? So they are IMMUNE to any consequences of making mistakes on THEIR side? It's ridiculous!
Dnatjugweme ************
Send me a DM. In French is OK.
Daisy ********
Did they tell you the reason for the rejection? If you don't know, then how can you reapply?
Luit *****************
I understand you are disappointed.
Because we do not know why you were reacted it is difficult to say it that is unfair.
I do not see they encourage you to apply again, so if I were you I would try to find out what might be the cause for rejection. Can it be wrong filled information in combination with your passport data?
Because we do not know why you were reacted it is difficult to say it that is unfair.
I do not see they encourage you to apply again, so if I were you I would try to find out what might be the cause for rejection. Can it be wrong filled information in combination with your passport data?
John *********
Could be something just not right with the data you submitted, it’s difficult for anyone to know why you were rejected with out the full facts.
Anonymous ******************
It seems the myth that an approved DTV can’t be canceled has just been shattered...
Luit *****************
Anonieme deelnemer 524 Of course a visa can be cancelled.
Anonymous ******************
@Luit ****************
(Just pretending I wasn't aware 😛).Reply to
Anonymous ******************
Reply
Fitfac *****************
This is typical of the Thai bureaucracy — even Thai people experience this kind of situation regularly. The only thing you can do is accept it.
Ay *****
Diabolical
Greg ********
100% native English speaker wrote that!
Dnatjugweme ************
@Greg *******
The AI is trained by native speakers.Stéfan ********
@Dnatjugweme ***********
they probably have a set of prewritten answers and explanationsDnatjugweme ************
@Stéfan *******
Most probably yes, but this case is somewhat special. At least a bit of re-arranging/elaborating was necessary here.Reply to
Dnatjugweme ************
Reply
Greg ********
@Dnatjugweme ***********
I use AI multiple times daily. I very much doubt that was AI. If it was it is very good. I almost have mine speaking in my own and my brand voice. Takes a lot of training and good prompts.Dnatjugweme ************
@Greg *******
Someone who already speaks very good English – but is not a native speaker – could have asked the AI to reword their answer to make it sound more natural. That way, I'm pretty sure a simple prompt would work.Greg ********
@Dnatjugweme ***********
I reckon senior Diplomat educated in the UK. :-) Old money might have gone to Oxbridge :-)Dnatjugweme ************
@Greg *******
The case was so serious that some senior official had to jump in.Greg ********
@Dnatjugweme ***********
Well if it looks like a complaint might be forthcoming it would be passed upstairs. The Head of Consular maybe. Ambassadors do not like formal complaints about embassies. DM me if you want to ask how I know :-)Dnatjugweme ************
@Greg *******
I know it too, have worked with an embassy.Anonymous *************
ORIGINAL POSTER@Dnatjugweme ***********
it took them about 30 minutes since they read my message if that helpsReply to
Anonymous *************
Reply
Upadhyay *********
You’ll need to figure out why it was rejected, before reapplying.
Anonymous *************
ORIGINAL POSTER@Upadhyay ********
by telepathyReply to
Anonymous *************
Reply
Tom ***********
While it's definitely unfortunate, if it was the opposite, meaning they had assessed you as being approved but rejected you by an administrative error then that would be something. In your case they are saying they planned on rejecting you, the system batched you in with approvals, they found the error and corrected it.
Outside of the fact that you were given mistaken hope for a couple of days, the point is that you were rejected because that's what they determined when they reviewed your file.
Outside of the fact that you were given mistaken hope for a couple of days, the point is that you were rejected because that's what they determined when they reviewed your file.
Dnatjugweme ************
@Tom **********
If it were the other way around, they probably wouldn't admit it though...Reply to
Dnatjugweme ************
Reply
Peter ***********
A scam? In Thailand? I don't believe that!
Anonymous ******************
Sorry to hear that. The DTV application fee is non-refundable, and these are the terms you agreed to when applying. The information provided is the same for everyone, certainly not the clearest, but no different from what others receive. If your application was denied, it's likely that something was missing or incorrect in your submission.
Elías ********
Participante anónimo 524 you clearly didn't read a thing 🤷🏻
Anonymous ******************
@Elías *******
I did... Thanks.Reply to
Anonymous ******************
Reply
Anonymous *************
ORIGINAL POSTERParticipant anonyme 524 Have you read ? That’s so the biggest problem here
Anonymous ******************
Participant(e) anonyme Yeah you're pissed because you've got approved for some hours and then got later denied. Got it. That doesn't change the fact the documents you've initially provided weren't sufficient enough to be accepted.
Ivan ************
Anonymous participant 524 the problem is they aren't telling him WHAT wasn't sufficient.
Anonymous ******************
@Ivan ***********
This is the same with all denied applications. That's unfortunately the risk you take here when applying. I agree that's not ideal but DTV is also the best deal in Thailand (and around Asia).Reply to
Anonymous ******************
Reply
Anonymous *************
ORIGINAL POSTERApparently it’s ok to change a visa from approved to rejected, but the opposite is IMPOSSIBLE 🤡🤡🤡🤡
Anonymous ******************
Anonymous participant I know it must suck and i understand how disappointed and angry you must feel, but there’s nothing you can do about it now. Seeing you’re still in Vietnam, I’d recommend you reapply in Hanoi, the turnaround time there is only around 5 working days.
BaNaN******
Anonymous participant but they didn’t want to approve your visa, they didn’t change by mistake, they approved by mistake
Anonymous *************
ORIGINAL POSTERBaNaNa
*****
Ok but whatever, they did. And closing my case instead of letting me know what is wrong and let me change it, not giving me anything for their mistake is unreal.John *******
Anonymous participant unfortunately they never give a reason for the rejection.
Reply to
John *******
Reply
Bobby *********
An embassy doesn’t get to be mistake ridden. Concerning to say the least.
Luit *****************
@Bobby ********
It indeed is concerning, but everywhere where people work mistakes are made unfortunately.Bobby *********
@Luit ****************
how they went about it is also concerning. 3 days later? A thorough explanation is the least they could do. Refunding him for the cost of his plane ticket and hotel is the most. This is careless and sloppy.John *******
@Bobby ********
In reality I was one business day later. Just happened to be the weekend.Luit *****************
@Bobby ********
We don't know how they found out they made a mistake and what is the reason for rejection.They never refund anything, that is according the rules, it is not customer friendly, but this is how most countries handle their visa applications.
Also explanations are rarely given.
Embassies are not commercial companies, if you want the possibility of refunds, you have to choose an agent that guarantees visa or refund.
Of course you pay for this guarantee.
Bobby *********
@Luit ****************
which is fine. But make the correct decision the first time or provide an explanation why it was reached the second time around three days later. It’s a matter of simple professionalism and ownership. That’s all.Luit *****************
@Bobby ********
Just like you I think this should not be possible, but people make mistakes.What I think is strange that obviously after approving or rejecting there still is another check that found this mistake.
I think that check should be done before communicating the result to the applicant.
Reply to
Luit *****************
Reply
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