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What should I do if my Thai e-visa was initially approved but then showed as rejected?

Jun 30, 2025
14 days ago
Hello, I really don't understand what happened, I got my visa "approved" few days ago, with a mail, my downloadable e-visa, and today I received a fake looking mail saying my application was rejected" with just link to click. I thought it was a scam, checked on the real website and the status of my visa is "reject visa application", what happened ? I fulfilled every criteria, told my family I was approved etc.

PS: I edited the post with screenshots. Don't mind the "fake looking e-mail" this is just my feelings because I'm really confused right now. The actual status on the official website is REJECTED
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TLDR : Answer Summary
A user reports confusion after receiving an email stating their Thai visa application was approved, followed by another email claiming it was rejected. The official website confirms the rejection status, despite the user meeting all the criteria. Comments suggest confirming the legitimacy of both emails, checking for potential errors, and contacting the embassy for clarification.
Golden ****
Did you log in to the official website to check the status when you received the approval email? If you are rejected after 3 days, it means that some details of the materials were not noticed before. If all the materials are true, I suggest you call the embassy to inquire about the specific reasons. Anyway, you won't be able to get your money back. After clarifying, apply again.
Guillermo *********
I will contact the embassy and than take this with the MFA for review. The moment i got my approved i save it on PDF right away. Next time do the same and you will claim will have more support . If they had approved it first the correct status should be cancelled so it looks like its an error from their side. Hope this helps šŸ™
Yanisa *********
My boyfriend also he got rejected on email last night but They didn’t say rejected on website Just say finished from Ho Chi Minh
Wing ******
I knew someone who met the same trouble, last Friday got an email of approval, on 30th morning rejected, HCMC as well. Still frustrating...
Dnatjugweme ************
@Wing *****
Same dates, same place, we've got a pattern here.
Carl *******
If you log in to your Thai visa account it will tell you your visa status or just email or call them. Simples!!
Anonymous ******************
Land of mysteries
Amanda ************
What were the ā€œdetailsā€ and ā€œconditionsā€ any clues there? Sorry this happened to you.
John *******
If everything is legit, it looks like you were originally accepted (either truly or by mistake) and then something happened for them to retract that approval and change it to rejected. As others have said, I don’t think I have seen this happen before. Could they have come to a second decision that something you submitted was false paperwork? Is this soft power or remote work? If Soft power, could they have learned something about the course that you plan to take, which resulted in them changing their minds? Did you use an agency? Only way you will get real answers (if they even respond), is from the embassy.
ElĆ­as ********
Might be a stupid question, but did you applied twice, by any chance? Maybe one application was approved and the other rejected. Do they have the same application number?
Wannikea *********
What was your DTV scheme, and if soft power details on duration, provider, etc?
BaNaN******
Did you give false documents ?
Wannikea *********
Personally I'd consider communicating directly with the MFA with screenshots etc after this apparent boondoggle. How are you supposed to know the real application status when it changes? How did it take 3 days for a possible approval error to be spotted? What's even more disturbing is no apology or information supplied as to why it changed. I think the foreign affairs ministry office would be very interested in this (I've) never before seen chain of events.
John *******
@Wannikea ********
It wasn’t three buisness days though. The 27th was Friday and 30th a Monday.
Anonymous ******************
@Wannikea ********
yeah it sucks, but unfortunately they don’t have to provide a reason for rejecting..
Wannikea *********
Did you download the approval PDF ASAP? Looks like you had 3 days before the status changed
Dnatjugweme ************
@Wannikea ********
The approval e-mail contains the e-visa PDF as an attachment anyway.
Wannikea *********
@Dnatjugweme ***********
so hopefully they didn't delete it.
Anonymous *************
ORIGINAL POSTER
@Wannikea ********
Yes but it might not prove anything to the autorities, the qr code should say "rejected"
Wannikea *********
Anonymous participant scan it and see. I scanned mine and it's just a string of text and numbers. I'd be curious to present the approved printout to an IO upon entry just to see what happens, possibly they might stamp you in. You could plead ignorance as to the second status. I mean who would really need to go back to the e-visa website after getting the approval on site and by email. Not sure what you mean about the QR code, if rejected there is no visa and QR code issued.
Anonymous *************
ORIGINAL POSTER
@Wannikea ********
Qr code is just a link, it can be updated. I wouldn't play this game. I have one month to try to fix this problem.
Anonymous ******************
Anonymous participant are you still in Vietnam?
Anonymous *************
ORIGINAL POSTER
Participant anonyme 746 yes
Anonymous ******************
Which passport are you holding right now? Is it Myanmar or another one? I’m asking because I’m currently facing an issue with mine
Anonymous ******************
Anonymous participant 267 Where did you apply and is it with soft power?
Anonymous ******************
Anonymous participant 641 same with OP Ho Chi Minh and with remote worker (approved and rejected date is also the same)
Dnatjugweme ************
Participant anonyme 267 Not Myanmar, I guess. The OP's Google mail is set to French.
Dnatjugweme ************
Where were you located on June 27th? What happened since then? Were you in Thailand by any chance and then exited between June 27th and June 30th?
Anonymous *************
ORIGINAL POSTER
@Dnatjugweme ***********
I took a plane from HCM to Danang (still vietnam) on 27. I haven't been in thailand no.
Dnatjugweme ************
We've never had such a case here. Contact them. Maybe someone made a mistake, hopefully it's the rejection that was made mistakenly.
Kris *****
This doesn't sound real. Login to the Thai e-visa system and check there, thats the source of truth.
Sala *******
@Kris ****
what part of their full post did you actually bother reading ?
BaNaN******
@Sala ******
there was an edit, don’t be stupid
Kris *****
BaNaNa
*****
Guess he didn't read that part 🤣🤣
Anonymous ******************
@Kris ****
they already did, and it shows as rejected
Kris *****
Anonymous participant 746 Yep, after they updated the post it makes sense
Bob **********
If you have the visa what’s the problem
Dnatjugweme ************
@Bob *********
The visa itself is probably not valid.
Anonymous *************
ORIGINAL POSTER
@Bob *********
The official status on the website is rejected.
Alex *********
Plz post a screenshot (u can cover your data) cuz this has never happened before.... It sounds like a flame....
Anonymous *************
ORIGINAL POSTER
Greg ********
Sorry to hear that - it is a first I have seen ie approved then rejected.. You can only really contact the embassy you applied to. Hope it all works out for you.
Shivek *********
@Greg *******
this is a strange case 😮
John *******
Was the first email real? Did you download the visa? Why did you think the second email looked strange? What embassy?
Anonymous *************
ORIGINAL POSTER
@John ******
Both mails are real, from the same address. I updated the post with pictures
Wannikea *********
Anonymous participant address means nothing, it can be spoofed