Grand Bella Pattaya - AQ / ASQ

• The food was 1st class and more than required

• WiFi was next to useless and kept disappearing, in the end the rep got fed up of me complaining and connected me to the hotel Internet which gave upto 100mbps, then no problem.

It was not just the fact that we had to be isolated that made the experience poor It was the fact that if we had a problem there could be no face to face contact to sort this out. Also the menu for the room stated room cleaning every 3 days but the room never got cleaned once.

• Two AC's. One in living area, the other in bedroom.

The staff was great...professional. The food was more than enough. The view of the pool was excellent. I would highly recommend.

• Friendly reception
• Excellent food and plenty of it
• Nice spacious room for making fitness

• Half the time bad internet..Some days the people who should fix it just tried to log me on to the common (and bad) internet.
• Days where the staff was service minded..or knew what they were doing, the internet worked 5 star.
• Not possible to come out of the room..except the 3 times covid testing
• No leaning room for 2 weeks..I asked for tools..got a mop and a broom and 2 pieces of hand soap

Everything depended of the staff..mostly good and service minded..But too many days with the wrong shift.

• Every thing was positive

• Nothing was negative

I´m very happy with this quarantine hotel, there was a lot and very good food and it was the cheapest quarantine hotel in Pattaya, from my balcony I had view of the sea and Central Festival the health staff who came and took samples of me for the Covid-19 were good and professional.

• very friendly staff
• good choice of food
• good and healthy food quality
• large room with balcony
• quick and reliable wlan

• no lockable board

The room, which was probably recently renovated, was appropriately large and had a balcony that could be used from the first day. The room furnishings are sufficient but very simple. I really missed a lockable option in which I could store my laundry.

The minibar contained a selection of soft drinks as well as plenty of drinking water that was already included in the room price.

the room was equipt with a catle and also a microwave. The wifi was very fast and stable. A number of international channels could be received on the television

The absolute hit was the staff, who tried to fulfill every request. Regardless of whether that was the new battery for my computer mouse or the headache pills that I forgot when I took off. Every request was acknowledged with a “small moment please”. After half an hour at the latest, the desired item was in front of the room.

I can recommend the Grand Bella without any reservations.

• Excellent food with generous portions
• Very quiet
• Quick, easy, and kind COVID testing
• Exercise bike available (and necessary, as the food is so good that you will put on weight!)
• Great, kind, attentive staff

• You cannot leave the room (although this was not the hotel's fault, it is a requirement to prevent the risk of spreading COVID)

I have never been quarantined before, but found my stay here to be excellent. The food was fantastic, as they offered a wide variety of both Thai and foreign dishes. They also provided me with several cases of bottled water. Needless to say, I did not have to order any additional food or drinks, but they offer this service as well. Excellent stay!

• You don’t have to change location if you want to stay in one place.
• The hotel services, alq measures quite perfectly done by administration.
• Food is excellent
• Quite comfortable room

• not allowing to leave the room
• must staying 14 days in one place

Alternative local quarantine is a little bit different, if you want to travel to another province you have to pay for ALQ. The room is quite comfortable, balcony side not so noisy, hotel is not in the middle of Pattaya. Thailand in summer is much quieter than, in autumn, spring a.t.c. Administration and stuff is very friendly in Hotel. One big minus is that not allowed to leave the hotel room and the hotel 14 days, though some programs like “Sand box” is exist in Phuket, I haven’t seen then in Pattaya. Probably next years people can go Thailand fully vaccinated without quarantine.

• Tasty food , large portions cooked with fresh and quality ingredients.
• Microwave, plates and additional spices available.
• Clean and quiet room,
• Good service.

• poor furniture; even in junior suite only small desk and unconfortable plastic chair and sofa.
• I let bring additional desk and chair to have enough space for eat and work on computer and then it was ok.
• internet disconnects some times.

upgrade to junior suite not worth the price because same space and comfort. the Grand Bella is a good choice to undergo quarantine in Pattaya.

• TV good
• Clean
• Shower bathtub
• Balcony
• Air con excellent

• Pool view with nobody to see
• 14 days in 32 sq meter room

Good hotel if no covid protocols otherwise tolerable for 14 day confinement. Complete isolation.food plentiful for 3 meals.

• Very quiet

• A lot of miscommunication between myself and staff and what is actually written in your room directory. Directory needs to be updated

The Hotel is very satisfactory apart from the communication problem. The Sheets and Pillow slips do not get changed in the 14 days and had to ask for new Towels and cleaning material for the Kitchen Sink.

• Food is brilliant, large portions and tasty
• Service Excellent
• Room Large and Comfortable

• Confusion to what’s allowed for ASQ

I’m currently 7 days into my stay and cannot recommend this hotel enough, stayed at a hotel in BKK last quarantine for the same price and it doesn’t even compare to the Grand Bella. Food is great, the staff can’t do enough for the guests and the room is brilliant, 55” smart tv, fridge and microwave in the Junior suite. The only negative is the email I received when booking stating what is ‘allowed’ is not true. If you receive them email when booking you will guess what I’m referring to. Apart from the that my stay had been excellent and I will definitely stay here again.

• Can not complain at all. They have been very helpful from the start.

• Zero negative things to say

You will get your money worth out of staying here. Quarantine isn't fun for anyone but if you are going to do it, I recommend staying here. Food is great, plenty of room to exercise and rest. 10 out of 10 for my experience

• Balcony
• Nice room with TV set, aircon and a table that can be moved around (for those who work on the balcony)

• Menu not for vegetarians, you can tell that you want vegetarian food and it’s ok, but not very Creative. The official menu is basically very fat western food. If I really ate it I would put on 5kg at least.

The Hotel is nice, the staff is friendly and communication is easy via line app. There are balconies and after the first COVID test you can go to the roof which has an ok view. There is nothing to complain about but the food, which is too much, not healthy and not suitable for vegetarians (although you can place your wishes and the staff will do their best.