The woman at the embassy told my I need to upload extended ASQ: 14 nights / 15 days. I got no email from embassy. She didn't say anything about an email. The only way I see to apply for new COE would be to start from scratch and upload all documents in online application.
Thanks. It is nearly Monday here, I will be checking for their email. Also, I've had no problem in the past getting thru to a human being at the Embassy in Los Angeles.