What should I do if my Thai visa application was denied due to a doctor not being listed on a clinic's website?

Oct 22, 2024
a month ago
Janelle *****
ORIGINAL POSTER
Taipei DTV update:

Denied but didn’t have to pay. 💰 here’s the reason(i can reapply)

But it was for the most stupidest reason IMO.

For context I am American and applying under soft power - medical tourism

I was rejected my application… because the doctor wasn’t on the clinic’s website.

And I literally have no idea what to do now.

They were not helpful in literally just calling the clinic or accepting an email from their official company email.

They advised me to come back with the original stamp (which I have but no with me)

And to wait for a different supervisor (no idea why?)

She basically said different supervisors may allow for different things. Which is quite insane for an official application.

None of this is on the website by the way as they didn’t even understand the medical soft power initially.

So the moral of the story is

Take a gamble on the supervisor as to what documents are acceptable

BANK 🏦 STATEMENT:

Even stranger is they rejected my bank statement, instead asking me to login to my bank account website and show them the live balance.

Never in my life have I’ve heard of such thing
8,244
views
38
likes
269
all likes
119
replies
0
images
36
users
TLDR : Answer Summary
A user shares their frustrating experience of applying for a medical tourism visa in Taipei, alleging that their application was denied because the doctor was not listed on the clinic's website. Despite having the original stamped documents, they were told to bring the stamp and consult a different supervisor, indicating inconsistencies in the application process. Comments reveal a common sentiment about the unpredictable nature of visa regulations and requirements, particularly the rejection of bank statements. Others suggest alternative visa options and express concern over the bureaucratic obstacles faced by expats in Thailand.
DTV VISA RESOURCES / SERVICES
Shandy ********
There is a medical tourism visa available, but you'll just be granted 60 days, which you could keep extending. If you really do need this treatment, I'm sure that is a viable optionfor you.
Janelle *****
ORIGINAL POSTER
@Shandy *******
but the dtv includes medical tourism
Shandy ********
I'm just saying there's an alternative, You seemed worried about whether you could continue treatment
Willow **********
What do you mean you don't know what to do now ?

it's simple! you need to do what you've been told to do. it's not complicated at all.
Janelle *****
ORIGINAL POSTER
@Willow *********
yes let me hack Into their website and add the doctor to it
Willow **********
@Janelle ****
you've been asked to bring the original stamped document. Do it. You've been told to see a different person next time. Do it.

It's NOT HARD
Janelle *****
ORIGINAL POSTER
@Willow *********
and they’ve asked to have the doctor be on the website

I cannot do that
Andy **********
@Janelle ****
they've asked for that because you couldn't be bothered to bring proper documentation (which is not a printed off email, screenshot etc). They're actually trying to help you. If the dodgy clinic you had booked in with was worth anything, they would actually update their website for you. Of course, another reason the doctor isn't listed is because they don't actually work for the clinic and are just some locum rubberstamping tourist visa applications.
Janelle *****
ORIGINAL POSTER
@Andy *********
I can’t believe how ignorant this comment is.

It’s one of the most famous clinics that I’m not gonna name … but literally extremely well known for lgbt health care

The doctor does in fact work there as she had her own office in the clinic with her credentials clearly hung up etc. and she sees almost NO foreigners come to the clinic

However she spoke perfect English because of her education.

The embassy has every ability to look up her medical license and where it’s being hung

They just refuse
Andy **********
@Janelle ****
it's not an ignorant comment if you won't name it. I think you owe me an apology. The process in Thailand for any government department to enquire about a medical licence is to make an application to the provincial Ministry of Public Health. The Medical Council of Thailand is an arm of the government. The only public register is by a third party and is very partial. It is not an official register. Ok. You were lead into an office with some nice certificates hanging up, and your measure of the competence if a physician is whether they speak English or not, which saves you from speaking slowly and loudly at these pesky foreign doctors. So apparently only good doctors speak da English. You're embellishing the story a bit. You saw ther doctor in person during a beach holiday to attend to the chronic illness you have, but forgot to get official documentation pertaining to your treatment plan and are now whining that diplomats in Taiwan are not frantically on the phone calling ministries to validate your poor copies of documents, and that they had the audacity not to believe you and let you into Thailand for 180 days. You feel you are entitled to go to Thailand. You are entitled.
Janelle *****
ORIGINAL POSTER
@Andy *********
I literally got the proper documents with the stamp and everything WITH their receipt and medical certificate

So you can stfu 🤬

It wasn’t on the beach either it was in Bangkok at a very established medical facility

So ya F off

Or you can meet me in the Muay Thai ring and see if you run your mouth like that in person in the ring
Andy **********
@Janelle ****
Still think you are trying to game the system just to live in Thailand on your Bitcoin pile. Got a potty mouth as well. The Medical angle is creating an excuse for some people.
Janelle *****
ORIGINAL POSTER
@Andy *********
well guess what. I got the visa today so you can suck it . What a coward you are a sorry excuse of a human being
Marc ********
Why is that a stupid reason? They don't accept any forest and meadow doctor for the visa program
Marc ********
@Janelle ****
What a nasty toxic person😅

Everybody feels sorry for you now. Poor thing
Janelle *****
ORIGINAL POSTER
@Marc *******
because she’s not . It’s a famous clinic in Bangkok
Marc ********
@Janelle ****
And obviously dosn't comply with the government
Janelle *****
ORIGINAL POSTER
@Marc *******
that’s just untrue . They were being sticklers about a doctor being on a website which is bogus

They could easily look up her medical license u are insane and stupid to think they cannot

They just WOULD not
Andy **********
@Janelle ****
why should they look up a medical licence? And to check medical licences they would need to make an application to the provincial MoPH. It's not that straightforward. Again, the onus is on you to prove the veracity of your application. There is no Right of entry to Thailand. I mentioned notarized documents which you dismissed, because "they never asked for it". A notary establishes the legality of any document. It's a belt and braces approach, which if you followed you might not have felt the need to whine to Facebook strangers about it.
Marc ********
@Janelle ****
Well they don't accept your doctor.

No need to call me stupid I don't make the rules you🤡
Annie ************
Welcome to Southeast Asia. 😆
Li ******
Got rejected there as well...
Janelle *****
ORIGINAL POSTER
Andi ***********
Steve *********
I hope you didn’t log into your bank account out in the open. 🎥 just a thought
Justine *********
@Steve ********
may I please ask why you shouldn’t? Genuinely curious. I need Face ID to open mine
Janelle *****
ORIGINAL POSTER
@Steve ********
I refused to
Rogerio ******
Should’ve applied online via LA
Janelle *****
ORIGINAL POSTER
@Rogerio *****
takes too long
Michael *********
Your Dr. wasn't listed on their site, ok.... but also the medical docs you submitted weren't stamped by the clinic in Thailand, or what do you mean by "original stamp"? Thanks for the clarity, I am a but confused by your post. You could opt for muay thai, do it from TPE, hang out until they send you the paperwork. One place in CM told me a week to prepare, perhaps they could expedite it.
Rogerio ******
@Michael ********
fyi I got a letter from a cosmetic clinic for Botox n got it approved
Janelle *****
ORIGINAL POSTER
Michael *********
@Rogerio *****
was that in Taipei? Regardless, how many appointments did you have scheduled when you applied?
Rogerio ******
@Michael ********
no, it was los angeles, online
Michael *********
Also, did you have a history of Ed or Vol visas?
Janelle *****
ORIGINAL POSTER
David ****
That's Thailand for you. Policies are written for whomever to interpret however.
Jet ********
Hire a service in bkk its much easier because Thai bureaucracy for American is very difficult to understand because you’re correct. It does make no sense and they change the rules all the time.
Don *****
This is why this group is so invaluable. Be prepared to log into the account on the spot. ✍️

For those of us who are more private about finances this is pertinent information.
Henrik *****
You are giving your documents directly to a governmental office, not a dogdy agent.

Editing the document, may lead to rejection.
Janelle *****
ORIGINAL POSTER
@Henrik ****
that’s not what he’s saying at all nor what I’m telling you
Divya **********
Same happened with me. I applied to my nearest embassy under workcation/remote worker category. My application was not accepted as they wanted me to provide an invitation letter from a Thai Company/Gurantor. They would only accept the application for Thai soft power related purposes. I returned home and I emailed them asking what are the exact requirements and they did 180 degree and said my documents were enough to apply under workcation category and I can apply. I was utterly confused. I travelled 8hrs from my home to visit the Embassy with proper documents but was rejected, but on email they are telling me my documents were all good and I can apply. How is this possible? They just make up their own rules on their whim. I just gave up, and will probably apply later from Laos or Cambodia.
Deborah *******
Use an agent you will have no problem
Janelle *****
ORIGINAL POSTER
@Deborah ******
visa agents here only assist Taiwanese
Deborah *******
@Janelle ****
lolo im south african and i just got assisted in monday- guess it was my lucky day.
Janelle *****
ORIGINAL POSTER
Elisa **********
Because many people have been faking the screenshots of bank accounts 😕
Janelle *****
ORIGINAL POSTER
@Elisa *********
yup I know. The problem is I put all my money back into bitcoin… 😂 I’m wondering if I should get a collateral loan
Andy **********
@Janelle ****
sus right away
Andi ***********
The remote work option seems easiest with Taipei, someone noted they were strict about Doctors/clinic verification when they did the Medical application. The doctor works there but their info is not on the website? seems a bit harsh rejecting cos of that. What if the doctor just joined and the website has not been updated. You can email the clinic to confirm the doctor works there and show them that email?
Janelle *****
ORIGINAL POSTER
@Andi **********
that’s what I’m trying to do is get an official email but idk
Andi ***********
@Janelle ****
That should work. The login of the bank to show your balance was used in Laos when they did walk ins. Not heard of it used in Taipei before though. Hopefully you get it sorted.
Werner ************
Taipei is the easiest embassy as well, could just be you?
Danny *******
What's the bank account requirement? Something like $12,000?
Henrik *****
More than 500.000 Baht is the precise number.
Janelle *****
ORIGINAL POSTER
@Danny ******
$14k I had way more
John *******
@Janelle ****
14K USD? That is actually not enough. With the increase strength in the baht, you need almost 15,000 usd. Also why did you not have the original version with the stamp?
Annie ************
@John ******
I think not having the original stamp is what triggered this whole thing. Lesson learned for everyone here.
Chris *******
Every embassy makes their own rules as per who is charge there.

You must know exactly what the embassy you are applying at requires.

As these are all new applications to most, supervisors will have to make decisions at their discretion.

They can ask for whatever they want to support an application.

So some are easier than others, same as the immigration officers in country.
Sasi ************
Sadly to say but welcome to

Thailand!! You’ve not seen anything yet, be prepared.

-Supervisor with different opinions, yes, yes, yes. And yes, the same supervisor who said A to you yesterday tomorrow he will says B.

-Bank Statements on your phone NOPE!! Thai known as เสือกระดาษ every thing must be in form of papers , yes, the government say 4.0 policy; no paper, when confronted the staff about it the reply was simply; show me on paper 😂😩

By the way : bank statement not only that need to be in paper form but ALL pages must be notarized.
Goody ******
@Sasi ***********
what you're saying isn't really just Thailand, it's bureaucracy. 🤣
Janelle *****
ORIGINAL POSTER
@Sasi ***********
no you are not reading it correctly

They want you to login on your phone and show the bank account

They rejected paper
Sasi ************
@Janelle ****
Oh my bad.

That was my experience.

Anyway, It’s just confirmed that one day they say A, the next day the will be saying B as I’ve stated. Event next hour s.
John ********
@Sasi ***********
you have hit the nail on the head, this is Thailand through and through and its never going to change
Tommy ********
Going for a medical condition or some treatment and getting a 5 year visa because of that, we’ll it’s not what the visa is made for.
Aaron ********
@Tommy *******
in Chiang Mai you can get a 5 year DTV with only a one month cooking class.
Thomas *******
@Tommy *******
Then why did they offer that option?
Matt ******
@Tommy *******
why's it there then?? Did you make this visa? Why do people talk in such certainty when they don't know
John ********
@Matt *****
As usual on FB some people just like to make comments on subjects they have no knowledge on. 🤔
Janelle *****
ORIGINAL POSTER
@Matt *****
he wrote the law what you mean . Never seen Tommy at the move forward party meetings?
Todd *********
@Tommy *******
it actually IS what the visa is made for. It's one of the specified categories. And it's exceedingly difficult to guess how long a treatment modality or plan will take. so here we are....
Joren ******
@Tommy *******
"Participants in activities such as ... Medical treatment"

It's not?
Munly *******
Wow this is Thai visas for you
Davion ******
Just apply for remote worker? I got approved easily with my own company applying through LA
John ********
@Davion *****
You make it sound easy, but for one you need a company, bank account statements going back, I don't know how many months, plus a sponsor letter. Is this correct?
Davion ******
@John *******
it is easy and you don’t need a company. I only provided 1 month of bank statement where I applied at. I qualified as a remote worker. No sponsor letter needed. You’re not working for a Thai company.
John ********
@Davion *****
ok, thanks for your reply. The reason I asked about sponsor letter on the e-visa portal, at least in the UK it says sponsor letter and I was wondering what they mean by this. Will have to clarify it with the London visa Dept. When you say one month bank statement, I presume showing earnings from your remote job, yes?
Ajané **********
@Davion *****
I’m interested in doing this as I work for myself as well. When it came to bank statements or invoices, what did you have to provide? Recent statements from last 30 days? 60 days?
Henrik *****
Enough statements / invoices to show you actualy has a running business.

So no fixed number.
Davion ******
@Ajané *********
I only had to submit one month at the embassy I applied at; however, I’ve seen different embassies require a different amount. Some require 3-6 months of statements so best to ask the one you’re applying at for exact requirements.
Ajané **********
@Davion *****
thank you! Was it the embassy in LA where you applied?
Davion ******
Janelle *****
ORIGINAL POSTER
@Davion *****
I’m in Taiwan for one

And two I don’t have a company
Davion ******
@Janelle ****
you don’t have to have a company and you don’t need to apply in LA.

Just as long as you can prove you work remotely or digitally. Portfolios, monthly income, invoices etc
Janelle *****
ORIGINAL POSTER
@Davion *****
ya I can prove that from TikTok payouts ?

Hm

Also about the bank statement do I just attach the first page ? I don’t want them seeing every transaction
Davion ******
@Janelle ****
I redacted my transactions and only had the starting/ending balance + account info shown. You might want to take two copies, one redacted/one original just incase. Every embassy is different
Janelle *****
ORIGINAL POSTER
@Davion *****
ok. Mine didn’t even want the paper balance they wanted me to login in front of them
Helen ********
@Janelle ****
@Davion *****
more embassies, that are still accepting in person, are asking for you to log in and show since people have been "manipulating" documents.
Davion ******
@Janelle ****
yeah guess that’s just the embassy’s requirement in Taiwan
John **********
Did you have a treatment plan from the medical condition from the hospital signed off by the doctor? Were your bank statements not up to date?
Janelle *****
ORIGINAL POSTER
@John *********
yes I did

With stamp

Yes they’re up to date
John **********
@Janelle ****
so why were they rejected?
Stephan ***********
@John *********
"They advised me to come back with the original stamp (which I have but no with me)"

That's why...
Bonnie *********
@Stephan **********
Well, anyone can fake a stamp. That's why they ask for the original. That's not their issue, but yours.
John **********
@Bonnie ********
yep. Rereading it i suspect they just wanted to verify the statements
Bonnie *********
@John *********
But that’s what they were told, all they have to do is comply.
Stephan ***********
@Bonnie ********
Did I say something different?
John **********
@Stephan **********
I saw that for the medical treatment and I can understand that. I was referring to the bank statements
John *******
Maybe they are getting wise to the ridiculous nature of a 5 year visa for a medical appointment... Just a thought
John ********
@John ******
Medical appointments!
Stéfan ********
@John ******
The "ridiculousness" of the 5 year visa would be taken care of from the top, not by some pencil pusher. That said, Thai consulate employees are notoriously grumpy everywhere.
Todd *********
@John ******
seems unlikely. They created this visa with care. Might be the easiest and least expensive long term residency visa anywhere in the world at the moment.
Rogerio ******
@Todd ********
are you serious?? Thailand is many things but ‘with care and thoughtfulness’ isn’t one of them. They tend to prioritize short term benefits.
Todd *********
@Rogerio *****
************************************************
Todd *********
@Rogerio *****
absolutely serious. And ‘they tend to prioritize short term benefits’ is just naive nonsense.
Janelle *****
ORIGINAL POSTER
Bob **********
@Todd ********
it will change it’s to easy now
Janelle *****
ORIGINAL POSTER
@John ******
right but mine is a legit medical condition that needs life long treatment
LaMechelle ********
@Janelle ****
I've heard them ask several others to login to their bank account and show the balance, but this is wild. Especially if not every medical facility would be in their system.
Janelle *****
ORIGINAL POSTER
@LaMechelle *******
yeah but that is crazy too because privacy logging in in public .

And yes not every doctor could possibly by in their system so its infuriating
John *******
@LaMechelle *******
They didn’t say it was not in their system but that the doctor listed on his form is not listed on the hospital’s website, implying that they think it might be a fake letter
Janelle *****
ORIGINAL POSTER
@John ******
I am a girl but yes they implied it was fake. I told them can’t you just look up her medical license
Andy **********
@Janelle ****
That's not their job. The onus is on you. Visas are a privilege not a right
Janelle *****
ORIGINAL POSTER
@Andy *********
ok let me just hack into their website real quick and add a doctor ya
Andy **********
@Janelle ****
You responding to me with that stupid suggestion. I suggested it's not up to them to conduct detective work to validate your alleged medical needs and alleged booked medical treatments. You have to provide the proof through a notary. Somewhat curious what medical treatment in Thailand is not available in the Republic of China. Or is this a ruse to lie on a beach?
Janelle *****
ORIGINAL POSTER
@Andy *********
they’re not alleged if I have the original stamp, receipt from the doctor, prescription etc.

They did not ask for a notary so absolutely not the problem.

I am not gonna disclose my medical diagnosis in public
Andy **********
@Janelle ****
ok, I will take your word for it that you have a medical condition thst requires traveling from Taiwan to Thailand for essential treatment. Prescriptions though do not normally need visits to hospitals. Taiwan has pharmacies as well.

You know what the problem is so obviously no need to ask a group.
John *******
@Janelle ****
My bad. Didn’t even look at the name. Can you ask the hospital to update their website?
Janelle *****
ORIGINAL POSTER
@John ******
I just did , they’re confused lol
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else