What should I do if my Thai visa application was denied due to a doctor not being listed on a clinic's website?

Taipei DTV update:

Denied but didn’t have to pay. 💰 here’s the reason(i can reapply)

But it was for the most stupidest reason IMO.

For context I am American and applying under soft power - medical tourism

I was rejected my application… because the doctor wasn’t on the clinic’s website.

And I literally have no idea what to do now.

They were not helpful in literally just calling the clinic or accepting an email from their official company email.

They advised me to come back with the original stamp (which I have but no with me)

And to wait for a different supervisor (no idea why?)

She basically said different supervisors may allow for different things. Which is quite insane for an official application.

None of this is on the website by the way as they didn’t even understand the medical soft power initially.

So the moral of the story is

Take a gamble on the supervisor as to what documents are acceptable

BANK 🏦 STATEMENT:

Even stranger is they rejected my bank statement, instead asking me to login to my bank account website and show them the live balance.

Never in my life have I’ve heard of such thing