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What should I do if my DTV visa application was denied due to incorrect passport number formatting?
DTV visapassport issuesvisa application denialThailand visavisa requirementsincorrect passport informationFrench passportexpat advice
Jan 28, 2026
3 months ago
Kim *****
ORIGINAL POSTERDTV denied after 30 days waiting in Paris
They say my passport number are wrong
But French passport are full capital letter
Meanwhile it can’t have a L/l
So it’s correct
What can I do ?
They say my passport number are wrong
But French passport are full capital letter
Meanwhile it can’t have a L/l
So it’s correct
What can I do ?
TLDR : Answer Summary
The original poster's DTV visa application was denied after 30 days due to a passport number format mistake. The visa authorities indicated that a character was incorrectly interpreted, likely the 'I' was read as '1'. Community members largely agree that the error stemmed from a misread of the passport number, which is common in automated systems. Recommendations include checking the Machine Readable Zone (MRZ) on passports for the correct format, starting a new application with the correct information, and contacting the embassy for potential assistance.
DTV VISA RESOURCES / SERVICES
- Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Kim *****
ORIGINAL POSTERIndeed the passport number form French are full capital letter
Except for the small l
Except for the small l
Kim *****
ORIGINAL POSTERMean it was indeed my bad
Reply to
Kim *****
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Kim *****
ORIGINAL POSTERThey were right
Nick *********
You can email the embassy their usually pretty helpful
Anonymous ******************
Ta pas l’air très futée comme gars. Tu ferais mieux de rester en France
DTV_Be*******
Does the 3rd digit look like the 6th? If not, the 3rd isn’t a 1
Josep *********
Seems you have misunderstand the "I" letter by "1" number
FirstNam*********
You inputted the wrong passport number so it’s rejected, have to start a new application with correct passport info.
Anonymous ******************
Such a french way to handle your application 🫠
FirstNam*********
Anonymous participant 205 it’s not a French thing, all embassy’s will cancel the application with wrong passport info
Anonymous ******************
FirstNameLastName I know but the delay is very french. I'm french by the way.
Reply to
Anonymous ******************
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WhiteRa********
Email them as you should be able to proceed under the original application for minor oversight like that.
You may wish to use google translate so your email is in Thai and English and French
Use snip tool on your computer screenshot and highlight your passport page the passport number and send it with he email
You may wish to use google translate so your email is in Thai and English and French
Use snip tool on your computer screenshot and highlight your passport page the passport number and send it with he email
Elías ********
WhiteRabbit7966 Nah, all decisions are final.
WhiteRa********
@Elías *******
up to you if wish to pay the fee twice without trying - personally I would still email. Like anything in life if you don’t ask you don’t get
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WhiteRa********
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Jan *********
my name is KÜNZLER.
That's how it's written on my passport. When I write KUENZLER to Thai authorities, etc., I often have problems. Even at airport check-in. So, how do I write it when applying for the DTV visa?
KUNZLER or KUENZLER?
That's how it's written on my passport. When I write KUENZLER to Thai authorities, etc., I often have problems. Even at airport check-in. So, how do I write it when applying for the DTV visa?
KUNZLER or KUENZLER?
Gabriel ********
F that's annoying. I'm from the USA with Swiss heritage and my last name is Kälin originally now spelled Kaelin because of English vs Swiss German. I could see how that would be a massive problem.
Elías ********
Check the passport MRZ
Axel *******
@Jan ********
Check the Machine Readable Zone (at the bottom of your passport bio page) however your name is written there is the “correct” spelling for visa and entry paperwork.This may differ from your native language spelling
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Axel *******
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Yhadnapa ***************
@Jan ********
I think KUNZLER. My boyfriend has an “Ö” in his name, when applying for something visa-related, we always just use “O” with the remaining letters.Yhadnapa ***************
@Jan ********
I’m not so sure if the statement from chatgpt is 100% correct but I’m also not sure if I’m 100% correct either, but last time my boyfriend applied for the METV, we put in “o” and not “oe” and he got approved.Reply to
Yhadnapa ***************
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Jan *********
@Yhadnapa **************
thx for your answer :) yes i do it like this too if I have to fill something out here in Thailand, but the MRZ line on my passport says KUENZLER.
Reply to
Jan *********
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Florian **********
What do you mean you cant have an I? I is an capital letter
Anonymous ******************
Call the embassy, write them, etc
Cissi *********
Anonym deltagare 331 that won't help or change anything... Wrong passport information means visa cancellation. The OP needs to submit a new application with the correct info and pay a new application fee.
Reply to
Cissi *********
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Adrien **********
t'as mis un "1" à la place d'un "I"...
et conseil, ne mets pas ton numéro de passeport en ligne comme ça
et conseil, ne mets pas ton numéro de passeport en ligne comme ça
Lisa *******
I don't recommend posting your passport # on a public forum.
Mounir *********
They're right. French passport is 00XX
*****
format. Two numbers, two letters, five numbers.Muay *************
Nice of them to let you wait 30 days before telling you!!
Brandon ************
When you upload your passport photo, the system tries to read your passport number and fill it in for you. It's very bad and often fills in the wrong number. They ask you to verify it at least twice before submitting, because an incorrect passport number is an instant cancellation of application.
It looks like that is what happened to you. So now you have to apply (and pay) again, and verify everything this time.
It looks like that is what happened to you. So now you have to apply (and pay) again, and verify everything this time.
DTV_Be*******
Sounds like the computer scan read it wrong and you didn’t check. Nothing you can do. Only option is to start over with new application
Jessy ******
They say you put 1 instead of I
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Jessy ******
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