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Answereda year ago

Why was my DTV visa application canceled due to passport issue details?

Shuhei *******
asked Aug 6, 2025
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I am currently applying for a DTV visa in Taiwan. However, my application was cancelled for the following reason:

"Your visa application has been cancelled. Wrong Personal Info: Country/Territory of Passport / TD does not match with passport."

I suspect this is because I entered “Consulate-General of Japan in Detroit” as the place of issue. My passport is Japanese, but it was issued in Detroit. I believe this might have caused the error. I am thinking of reapplying, but do you think it would be approved if I set the place of issue to “Japan” instead? Has anyone experienced a similar situation?
Answer summary
The user is seeking advice after their DTV visa application in Taiwan was canceled due to a discrepancy in the personal information regarding the passport's place of issue. They initially provided 'Consulate-General of Japan in Detroit' but suspect that this entry may have caused the rejection. They are considering reapplying and are asking if using 'Japan' as the place of issue would yield a different result. Various commenters share their experiences with similar situations, offering advice on properly filling out the application details.
22 repliesnewest first
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Ian **********
Ian **********
This has come up before, and the answer is to put your home country as the place of issue
Alex *********
Alex *********
You can write them a mail and ask them the reason of the can I, I'm sure they'll reply as the embassy in Taipei always replied me within few hours. Keep us updated
Shuhei *******
Shuhei *******
OP
@Alex ********
I sent some emails, but they dont reply
AuthenticPas************
AuthenticPas************
Of you look carefullly in passport it says - Place of Issue. Enter same as it is
Shuhei *******
Shuhei *******
OP
AuthenticPassionfruit644 Yeah, I put it as it is. But I was rejected
AuthenticPas************
AuthenticPas************
@Shuhei ******
ofcourse everywhere consulate issue the passport detroit should be right
DTV_Be*******
DTV_Be*******
Mine was issued in Bangkok, but I just wrote USA and was find
Elías ********
Elías ********
In my case, my non Korean passport was issued in Korea. On Place of issue I wrote Seoul, and my DTV was approved. I got it trhu the Thai Embassy in Korea.
Shuhei *******
Shuhei *******
OP
@Elías *******
I appreciate your info.
Elías ********
Elías ********
@Shuhei ******
Maybe should you write just Detroit? I don't know.
Elías ********
Elías ********
@Carlos ******************
yes. I'm just sharing how I did it. It seems each embassy has a different way to understand or process things
Shuhei *******
Shuhei *******
OP
@Carlos ******************
Yeah, I think my only choice is to apply with “Japan.” Thank you very much for the info.
Carlos *******************
Carlos *******************
@Elías *******
gotta be careful, because there's a caer posted in this group that did same as you (added place of issue different than the passport country) and got rejected.

I have the same case, a passport issued in a different country than my own, and I added my own country to my application and it worked. Hard to understand 🤷🏾‍♂️
Shuhei *******
Shuhei *******
OP
Oh, maybe I just need to put “Japan,” right? Even though “Consulate-General of Japan in Detroit” is written in the authority section.
Andi ***********
Andi ***********
Wannikea *********
Wannikea *********
Place of issue and passport country/territory are seperate data points. What did you put in the country/TD field?
Shuhei *******
Shuhei *******
OP
@Wannikea ********
I simpley put Japan
Wannikea *********
Wannikea *********
@Shuhei ******
for instance my passport is Canadian but issued in Bangkok and for place of issue I put Bangkok
Shuhei *******
Shuhei *******
OP
@Wannikea ********
oh okay. now Im confused..... ayyy
Adnan ********
Adnan ********
if its Japanese passport then yeah as the place of issue Japan, i have USA got in Canada since i am dual but i always use USA as place of issue for USA passport
Jef ********
Jef ********
My Aussie passport was issued in Vientiane Laos. And I just put issued in Australia… my Visa was approved
Shuhei *******
Shuhei *******
OP
@Jef *******
Oooh okay thank you very much for your info.

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