No it appears all automated. I know they have records of flight records and days spent out of the country. So, apparently when a LPR buys a international ticket the USCIS system does some sort of an eligibility check
airline employees don't unilaterally make decisions on who needs a re-entry visa and who doesn't. That is done exclusively by the USCIS IN America. Which appears to be the case here but in error
actually I got a formula from a 3 minute YouTube video by an Immigration Attorney and got right thru to a live body after numerous unsuccessful attempts and disconnects. It was crazy
I talked to CBD, and it's not their jurisdiction. This appears to have been put on by USCIS as a suspension or revocation of her Green Card in error as when I talked to the agent there was kind of an "OOPSIE" in his voice and it had been removed when I went to the airport.
Personally, I'm more drawn to "real Thailand", Ubon is one of my favorites on the Lao border west Thailand, or make it to Angor Watt in Cambodia. Island hopping is a tourist thing but it's not very culturally enlightening. Mostly day tourist. But that's me, as I grew up on an island
So it's been an interesting day. Started off trying to call USCIS (American Citizenship and Immigration Services) but to no avail. All I got was an automated voice. Finally I got the the secret formula from YouTube on how to reach a live attendant and it worked. My suspicion (and my wife's also) was her Green Card had somehow been revoked or suspended. Attendant said it was fully operational and she shouldn't need a Re-entry visa to return. So my wife and I went to the airport counter where we were the day before and asked for a supervisor (the airport was packed) the agent that helped us yesterday was off. Long story short, the notation from the day before had been removed, the supervisor changed out tickets to tomorrow am, and kept our return flight no charge. This was some sort of glitch thru USCIS and I'm glad I persevered to get to the bottom of it. But, it appears that's what happen, my wife's Green Card was somehow suspended, not sure for how long, and reinstalled when I called this morning 🤔 bit happy ending. And thank you everyone for your help and advice. I'm not sure I would have sprang out of bed like a tiger without all of your motivation.