I am at 3 weeks that my Bangkok Bank account has been locked. I visited with a senior manager yesterday and I want to update you on what's going on if you're still waiting like me:
1. The staff that told me funds would be available in three to 5 business days misspoke. The bank manager brought them into the office and reprimanded them for providing that "wrong information".
2. There were dozens of files of people waiting for their funds to be unlocked many whom came to unlock their accounts ahead of me. There were so many, that the files were stacked on the floor in piles by the date the customer came into the bank.
3. The manager informed me that she and the rest of the staff are working 7 days a week in order to provide the necessary information to the head office in Bangkok for the accounts to be unlocked.
4. "If you want to withdraw your funds immediately you may do so but you will be locked out of opening a future account with Bangkok Bank and any other bank in Thailand." I have not confirmed if this is true or not.
5. High net worth customers were the first to have their accounts unlocked. Go figure.
6. She informed me that it is improbable that the unlocking of the account will take up to three more weeks or longer. Typically, she observes the accounts being unlocked from this day forward within 3 to 5 business days. I've heard that before.
7. Don't shoot the messenger.
TLDR : Answer Summary
A user shared their experience of having their Bangkok Bank account locked for three weeks and their interaction with the bank manager. The manager clarified that many customers were experiencing similar issues, and staff were working overtime to resolve them. The user highlighted alarming statements from the bank, suggesting that withdrawing funds would lead to being unable to open future accounts with any other Thai bank, although this claim was met with skepticism in the comments. Overall, many commenters echoed concerns about the bank's practices and the potential legal implications.
