Further update regarding bank account. I have had an account with Bangkok bank for 3 years no problem....until 3 days ago. Logged in for online banking only to see account suspended...phone number and name don't match. Go into the bank to sort out, and to make it worse I couldn't find my bank book. I needed a receipt from the phone company to prove name and number belong to me and bank book...got neither !!
Anyway, bank staff very helpful and cooperative...cost 100 baht and we will make up new bank book...whilst we do that, go to AIS shop and change phone number in my name and get receipt. Did that , went back to the bank, signed a rain forest load of paper and job was done. ..and new bank book. Told it would be 7 days before reinstated....pleaded I need sooner because of bills to be paid, and 5 hours later back online. Brilliant service and relatively straightforward. Just saying....
TLDR : Answer Summary
The post details a user's experience with their Bangkok Bank account being suspended due to a mismatch between their registered name and phone number. After visiting the bank and realizing they had lost their bank book, they were guided to obtain a receipt from AIS (a phone company) to prove ownership of the phone number. The bank staff were cooperative, and after paying a small fee, a new bank book was issued. The user had to update their phone number to match their bank account and faced a temporary suspension that was eventually resolved in a matter of hours. The comments discuss similar experiences and emphasize the importance of ensuring that all documents are in order to prevent such issues.