What should I do if my TM30 online submission appears to be erased?

Chrome browser didn't work for me but IE did...

Maybe the problem is your end.

Clear cookies?

Use another browser?

Okay, you could always download the user manual and look at the photos (that would get you close enough).

If you are using the online system, what you need to do is;

enter your information into the boxes in the system,

press the blue "transfer data to table" key

make sure the data is entered on the table below

press the floppy disc icon to save the entry

EXIT the system

re-enter the system and click the second choice (has the english words SEARCH for TM30)

put your check in date in the first box AND in the second box (you can only search for a 7 day window but you're just trying to find your data so use the same date in both boxes) ;)

It should find your data and then you do a screen grab of that showing that you filed a TM30

There are similar posts on other forums with people having the same problem in Chrome. The answer was not to use google translate (for whatever reason). This worked for many of those having this issue. The other "easier?" way to do this is via the app instead of the website... this is much much easier and far less prone to error.

Try this. Go back to the main page of the extranet. If you expand on the second bullet in the sidebar

(ค้นหาและดูข้อมูล), it should show you this:

ค้นหาข้อมูลแจ้งรับคนต่างด้าวเข้าพัก(Search TM.30). Click on that, and fill in the same date for check-in and check-out, which is the date you filled in the TM30. That should pull up your most most recent entry.

Try this option: Tod Daniels you go back into the system and search for your data, then do a screen grab of it and print it.

It's a passive data entry system only you never get anything from immigration when you file TM30's online.

..Is this the first time you have used the online TM30 app ?

...What immigration office do you use?

...If I were you I would visit my Immigration office ASAP.