What should I do if my wife's TM30 registration doesn't appear on the online list?

Nov 3, 2019
5 years ago
Dennis *************
ORIGINAL POSTER
Hi guys

When my wife register TM30 online, after fill it in and when try to save its disappeared from the online list, she tried twice both times its gone, any know if its ok or you should see the name in the list after save it?

Thanks guys.
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TLDR : Answer Summary
The user is experiencing issues with their wife's TM30 registration disappearing from the online list after submission. The comments provide solutions: use the search option with the specific check-in date to locate the registration; ensure that the data was correctly saved; and if duplicate entries exist, delete one of them.
Tod *********
when you do that search, you need to put in the date you check in as BOTH dates   that only calls up information that was entered on that date. Then your information comes up.

Now If you entered the data twice, select the "delete" choice and erase one of the entries. You certainly don't need TWO entries for you.
Dennis *************
ORIGINAL POSTER
Problem solved, as Stuart say, search within 7 days date, it will show up
Ellie *******
Did she really save the data with "floppy disk icon" on top right?

it's not auto-saved thing like other web sites.
Dennis *************
ORIGINAL POSTER
@Elli ********
, yes, twice we tried to save
Stuart *********
Use the search option. Enter the date and click search. The name will appear and you can use a screen shot of that as your proof.
Dennis *************
ORIGINAL POSTER
Will try
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