What should I do if I'm encountering errors while trying to file a TM 30 online for Immigration Division 1?

Sep 27, 2021
3 years ago
Chip ************
ORIGINAL POSTER
Trying to do TM 30 online for Immigration Division 1 but keep getting an error message when I try to save. Have no idea what the problem is and no one is answering the phones at Immigration Division 1. Any ideas/suggestions?
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TLDR : Answer Summary
The user is experiencing issues with submitting the TM 30 form online for Immigration Division 1, receiving error messages upon trying to save the application. There are suggestions in the comments to either download an app for filing or to try filing manually, as the online system is known to have problems. Assistance was ultimately provided by a Thai individual who could download the app.
Benjamin ******
It sounds like everything is working for you, so I'm closing comments ๐Ÿ™‚
Chip ************
ORIGINAL POSTER
I wrote an email to Immigration, which said that online wasn't working and to download app. However, my app store is US, not Thailand, and I got error message that I could not download the app in this country or region. Finally, I got a Thai person to download the app and help me file. Lots of wasted time because of the inability of Immigration to keep its site working. They should be embarrassed.
Benjamin ******
I have heard the online system is having problems. Have you tried the applications?

The three options again are:

Online [best option]:

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Apple:

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Android

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