How can I resolve issues with my TM 30 online registration not saving data?

Apr 28, 2021
4 years ago
Hi there! I have an enquiry about the online registration of my TM 30. (notification of residence.) It turns out that today I completed and submitted the online registration of my TM 30 along with all the documents required (passport main page of the tenant, the copy of the landlady's ID, the deed, the rental agreement, the TM 30 as such, and that's it.) I received a username and a password that I changed upon clicking on the link they said. I logged in to the website and I filled out all the sections concerning my visa type, personal details, and all the stuff, and I inserted all the data into the table below, which was added quickly. The thing is that when I logged out and I logged in again, the data that had been added to the table below had disappeared, as if I had not done anything. Although all my personal details and submitted documents are in the 'edit profile' section. But when I search for my TM 30, this one does not appear. So the question is, did I do it well or this website does not work at all?
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TLDR : Answer Summary
The user successfully completed their TM 30 online registration but encountered issues with their data disappearing upon logout. A comment suggests that data may not have saved properly and advises the user to ensure they click the save icon after entering data, and to use specific search parameters to locate their TM 30 after logging back in.
Tod *********
If I was to guess why it doesn't show the data it would be because you didn't SAVE after you entered it into the system and moved it to the table.

Log in, enter the data, move it to the table, click the "floppy disc" icon on the top right corner to save the data in the system. EXIT the system. go back in using the "search" put in the check in date in BOTH date fields (that way it only searches for that one day), your data should come up
Enrique *****************
ORIGINAL POSTER
Hi there! It doesn't even work that way.I have tried and saved everything at least for times and it doesn't work.
Tod *********
@Enr****
it does work that way. :/ I messaged you about it
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